British Citizenship/ Naturalisation - Long Delay - Advice Needed

Hi,
I would really appreciate if someone, moderators please, could advise me regarding my query.
My wife and two children applied for British naturalization on 18.09.2021 after completing one year and two months on ILR.
We have not yet received any decision on their application. We contacted the Home Office twice via emails and once via phone call. All they said was that they are still busy in checks and that applications are taking time.
It has been now 2 years and 2 months. We are worried.
Please guide us what to do and what is this taking so long.
Kind regards
Naseer

contorted_svy wrote: ↑

Sun Oct 27, 2024 11:08 pm

consult this guide https://www.immigrationboards.com/month ... 43483.html and write to the undersecretary for migration https://members.parliament.uk/member/4253/contact

Thank you very much for your information. Could I please just ask one more thing it that is okay? Is it possible that the Home Office has has lost our naturalisation application? I know it is online but are there any chances of losing the application? As it is more than two years now, sometimes this thought comes to my mind. And if they have lost it, what happens in that case. We have waited for far too long and have paid a huge fee as well.
I would really appreciate your reply.
Regards
Naseer.

It looks like your application got lost. They are required by law to process your application within 6 months of applying, unless there are special circumstances in which case they must inform you of the delay.

You are now well within your rights to lodge an official complaint. You can do this by emailing your complaint to complaints@homeoffice.gov.uk; I also suggest to add the following recipients in email copy: nationalitysupportteamfmt@homeoffice.gov.uk, nationalityenquiries@homeoffice.gov.uk, and citizenship.support@homeoffice.gov.uk.

Note the 6 months is an “aspiration “ not a legally enforceable target as suggested.

contorted_svy wrote: ↑

Mon Nov 11, 2024 9:51 am

Naseer wrote: ↑

Sun Nov 10, 2024 7:52 pm

contorted_svy wrote: ↑

Sun Oct 27, 2024 11:08 pm

consult this guide https://www.immigrationboards.com/month ... 43483.html and write to the undersecretary for migration https://members.parliament.uk/member/4253/contact

Thank you very much for your information. Could I please just ask one more thing it that is okay? Is it possible that the Home Office has has lost our naturalisation application? I know it is online but are there any chances of losing the application? As it is more than two years now, sometimes this thought comes to my mind. And if they have lost it, what happens in that case. We have waited for far too long and have paid a huge fee as well.
I would really appreciate your reply.
Regards
Naseer.

Follow the guide I linked above and inform your MP as well as the Home Office Secretary and the undersecretary of migration with your timeline.

Thank you very much for your time and reply.
Regards

OdinTheWise wrote: ↑

Mon Nov 11, 2024 2:00 am

It looks like your application got lost. They are required by law to process your application within 6 months of applying, unless there are special circumstances in which case they must inform you of the delay.

You are now well within your rights to lodge an official complaint. You can do this by emailing your complaint to complaints@homeoffice.gov.uk; I also suggest to add the following recipients in email copy: nationalitysupportteamfmt@homeoffice.gov.uk, nationalityenquiries@homeoffice.gov.uk, and citizenship.support@homeoffice.gov.uk.

Thank you very much for your time and reply.
Regards