Call or email your local Irish embassy - they should be able to email you a pdf of your application or issue a refund. FBR is entirely separate from the passport offices. Done already!! Finally got through after hours of it being engaged to get a recorded message saying that couldnt speak to anyone ...

Hi guys Hoping you can help!! Recently made my FBR application online having all documents in place and thinking that I had a solicitor who would witness my form signing. Arrive at solicitors and he duly certifies copy of my passport and then we move onto the form. I sign and then he reads the info ...