Thank you Rose. When did you actually submit your online application? Is there any department name and address on the letter of decision you received? I called main UKVI number and they said to call EU settlement resolution centre and when I call the resolution centre they say it's nothing to do ...

Hi everyone, I have applied on 19/12/2019 to update my BRC from pre-settled to settled status and submitted my biometrics on 27/12/2019 in Croydon. I have not received anything from the Home Office since. Has anybody been waiting for this long. Also, I'd appreciate if anybody can tell me how to get ...