Yes I included
- a copy of my old Biometric Card and
- the IDLR email
- the email where they told me to cut it up and send it back to them.
and
Then a copy of the new Biometric Card

Hi The home office have refused my naturalisation application. Previously, biometric permit card didn't work and 12months ago the home office issued me with a new one. I have sent an appeal letter with evidence of my original BMP card which was issued when I received my Indefinite Leave to Remain 4 ...