Tier 4 to BNO visa new BRP not received

I have received an email from the Home Office stating that my application as a dependant of my mother on the British National(Overseas) (BNO) route has been successful on 24 Jun 2021. The email stated that I should receive my BRP within 7 days by courier. I have yet to receive any notice from the courier about my BRP and I have emailed the Delivery team many times. My case have been passed on the Collection team and they said that they have no record my BNO visa application.

I hold the Tier 4 student visa at the time of application for the BNO visa and my Tier 4 student visa will expire in Oct 2022.

Should I be receiving a new BRP for my BNO visa now or should I wait for till my Tier 4 visa expire and will I receive a new BRP by then?

Is there anywhere else I can contact other than filling in the form that does to the Delivery team of the Home Office?

Many thanks.

The decision email should have told you to report to UKVI if not receiving the BRP in 10 working days. What to do next is detailed here https://www.gov.uk/biometric-residence- ... ide-the-uk

Bno visa holders don't get a BRP. They get a letter stating their visa and length with dates.

CR001 wrote: ↑

Wed Dec 22, 2021 5:50 pm

Bno visa holders don't get a BRP. They get a letter stating their visa and length with dates.

They will get BRP if they attended biometric appointment. This can happen if their chip passports cannot be read etc. https://www.gov.uk/british-national-ove ... -in-the-uk

To OP: Did you go for a UKVCAS appointment to give your fingerprints or use the ‘UK Immigration: ID Check’ app for the application?