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URGENT: Further payment required - UKVI made a mistake?

Only for the UK Skilled Worker visas, formerly known as Tier 2 visa route

Moderators: Casa, archigabe, CR001, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix, John, ChetanOjha

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MarkCa
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URGENT: Further payment required - UKVI made a mistake?

Post by MarkCa » Sat Feb 01, 2025 9:40 am

Hello,

I am posting this on behalf of my sponsored worker and his family.

Sponsored worker spent 5 years in the UK (COS valid for 5 years) and received ILR a few weeks ago.

His family (wife and 2 kids) joined him 6 months later after he arrived so they have been in the UK for 4 years and 6 months. They received a 5 years visa that was 6 months short due to his COS end date.

We have made a visa application for his family and they applied for 3 years visa. This would be more than enough for them to qualify for ILR in 6 months.

Now, we received an email claiming that we must pay for 5 years visa?

Apparently, the reason is that his original COS was for 5 years, so now they need to apply for 5 year visa although they spent 4.5 years in the UK already?

Main applicant's COS is already expired (and he received ILR) and the only reason we entered 3 years instead of 5 years COS length in the application is that when we entered 5 years is that we filled a whole application with cos dates and were required to pay 5 years instead of 3.

I am not sure how to get three year visa.

Please see below.

Dear XX

Ref: xxxx-yyyy-vvvv-zzzz


You have attempted to make an application for permission to stay in the United Kingdom.

The application is not yet valid. We have set out below what is missing from your application.

You must provide all of the missing information within 10 working days from the date of this e-mail otherwise your application will be rejected as invalid.
  
Incorrect or no fee paid

The specified fee has not been paid.  You can find information on our current fees at https://www.gov.uk/skilled-worker-visa/ ... h-it-costs

The statement below provides more detail about your failure to pay the specified fee and the steps you must now take to validate your application.

Although you have made a payment, it is not the correct amount.  You must now pay the balance of £2,427. 

You need to pay this additional fee because you stated your sponsors job was for 3 years or less, however previous leave was for 5 years.

Please now follow the instructions in the guidance notes on the application form and send a completed payment slip (attached) with the balance amount. You must complete all sections of the payment slip.

Please send the completed form to: worksponsoreddocumentrequests@homeoffice.gov.uk within 10 working days quoting your application reference. 

Should you wish to pay the balance of £2,427 by cheque please send the cheque, together with the completed payment slip to the address stated below:-

Department 600
UKVI
The Capital
Old Hall Street
Liverpool
L3 9PP

When we have received a completed valid application, we will consider it in accordance with the Immigration Rules and published policies.  If you require further advice about your eligibility under the Immigration Rules, visit our website at www.gov.uk/uk-visas-immigration.

Consequences if you do not provide this information

If we do not receive your payment within 10 days of the date of this letter, even if you have already enrolled your biometrics, your application will be rejected as invalid. If your leave has expired, you will become an overstayer.

From the 18 March 2016, new fees regulations will allow the Home Office to retain an administration fee on in country charged applications that are rejected as invalid. The fee is £25 per person included in the application.

If you do not provide the payment, your application will be rejected as invalid and the Home Office will refund your fee, minus the administration fee.

If you submit a new application, the date of that application will be the date that it is posted, delivered by courier or accepted at a premium service centre.

Please note, as we have requested additional information for us to conclude your application, it may not be possible to make a decision within service standard in this instance.




Thank you

Work Sponsored Routes Team

Visas and Citizenship

UK Visas & Immigration

Home Office
That said, should I:

1. Send them an email saying that I want to pay for 3 years, not 5 years
2. Make a new application and wait for this one to refund
2a. If this one get's refunded, does it mean that full refund except 25gbp will be issued)?
3. Pay the outstanding amount as there is no way around it?

To conclude, PBS dependants have been in the UK fo 4.5 years, main applicant received ILR a few weeks ago, his family applied for 3 year visa and paid 3 year visa fee and IHS, and Home Office wants us to pay for 5 years instead of 3.

MarkCa
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Re: URGENT: Further payment required - UKVI made a mistake?

Post by MarkCa » Sat Feb 01, 2025 9:49 am

Also, clarification for amount of 2,427gbp - the only way to get this amount is to have three times the difference between 5 year and 3 year visa fee. Three times because of three applicants - wife and 2 kids.

Visa fee paid for 3 years: 3x 827gbp = 2481gbp

Amount payable for 5 years: 3x 1,636 = 4,908gbp

Difference: 2,427gbp.

However, my IHS was also 3 years and that seems to be fine?

It looks like Home office is expecting us to pay Visa Fee for 5 years although we applied for 3 years, but then IHS remains for 3 years?

MarkCa
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Re: URGENT: Further payment required - UKVI made a mistake?

Post by MarkCa » Sun Feb 02, 2025 3:28 pm

Hi, can anyone please help?

In the meantime, I found this in the guidance. It would also support that family can get 3 year visa as main applicant received ILR and I am not sure why they are even mentioning cos?
Period of grant for a dependent partner or dependent child of a Skilled Worker
SW 36.1. A partner will be granted:
(a) permission which ends on the same date as their partner’s permission as a Skilled Worker; or
(b) 3 years’ permission if the Skilled Worker was (or is being) granted settlement as a Skilled Worker.
Link for the quote: https://www.gov.uk/guidance/immigration ... led-worker

MarkCa
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Re: URGENT: Further payment required - UKVI made a mistake?

Post by MarkCa » Mon Feb 03, 2025 7:29 pm

Hi, could anyone help please? I am running out of time to answer their request.

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CR001
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Re: URGENT: Further payment required - UKVI made a mistake?

Post by CR001 » Mon Feb 03, 2025 7:34 pm

Same question answered a few days ago by zimba.

https://www.immigrationboards.com/viewt ... 8#p2187068
Char (CR001 not Casa)
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MarkCa
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Re: URGENT: Further payment required - UKVI made a mistake?

Post by MarkCa » Mon Feb 03, 2025 8:23 pm

CR001 wrote:
Mon Feb 03, 2025 7:34 pm
Same question answered a few days ago by zimba.

https://www.immigrationboards.com/viewt ... 8#p2187068
Thanks for your response CR001!

Just to confirm, I already paid for 3 years, and they are asking me to pay for 5 years. Zimba's answer in the topic you posted is the following:
zimba wrote:
Sat Feb 01, 2025 9:29 pm
First of all, you cannot request a shorter visa extension so the 3 years is fixed when the main applicant has ILR. Also, the fees charged are correct as your COS was issued for more than 3 years initially. The shortage occupation list no longer exists. Not sure why you think you are entitled to a refund

https://www.gov.uk/government/publicati ... -2024#fn:2
First part mentions that visa extension must be 3 years which is what I paid for and which is in line with paragraph I quoted in my third post in this topic. Zimba also mentions that 3 years is fixed in post before that.

To clarify, I have already paid for 3 years visas and 3 years IHS, and UKVI is asking me to pay for 5 years, not for 3, although main applicant has received ILR already and their guidance says that extension is for 3 years.

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Re: URGENT: Further payment required - UKVI made a mistake?

Post by zimba » Tue Feb 04, 2025 2:58 am

You have paid the INCORRECT fee and also totally confused yourself.
The 5 years they refer to in their communication is the length of your initial COS as that is important to determine the correct fees :!:

Here is what the fees are based on how long was your initial COS was issued for:

Fees categoryCurrent fee
Skilled Worker, where a certificate of sponsorship has been issued or approval to sponsor under Sponsor a Worker has been given for 3 years or less - main applicant and dependants£827
--
Skilled Worker, where a certificate of sponsorship has been issued or approval to sponsor under Sponsor a Worker has been given for over 3 years - main applicant and dependants£1,636

3 applicants x £1,636 (higher rate) = £4,908

If your initial COS was issued for longer than 3 years (e.g for 5 years), you or your dependants must pay a higher fee which is currently set at £1,636 (NOT the lower fee of £827)

This is VERY clear in the fees table: https://www.gov.uk/government/publicati ... ember-2024

This does NOT mean they are getting a 5-year visa. They will be issued a 3-year visa extension as per the rules but their visa will be more expensive
Advice is given based on my personal research and experience only. Do NOT contact me via private message for immigration advice

MarkCa
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Re: URGENT: Further payment required - UKVI made a mistake?

Post by MarkCa » Tue Feb 04, 2025 11:52 am

zimba wrote:
Tue Feb 04, 2025 2:58 am
You have paid the INCORRECT fee and also totally confused yourself.
The 5 years they refer to in their communication is the length of your initial COS as that is important to determine the correct fees :!:

Here is what the fees are based on how long was your initial COS was issued for:

Fees categoryCurrent fee
Skilled Worker, where a certificate of sponsorship has been issued or approval to sponsor under Sponsor a Worker has been given for 3 years or less - main applicant and dependants£827
--
Skilled Worker, where a certificate of sponsorship has been issued or approval to sponsor under Sponsor a Worker has been given for over 3 years - main applicant and dependants£1,636

3 applicants x £1,636 (higher rate) = £4,908

If your initial COS was issued for longer than 3 years (e.g for 5 years), you or your dependants must pay a higher fee which is currently set at £1,636 (NOT the lower fee of £827)

This is VERY clear in the fees table: https://www.gov.uk/government/publicati ... ember-2024

This does NOT mean they are getting a 5-year visa. They will be issued a 3-year visa extension as per the rules but their visa will be more expensive
Hi Zimba,

Thanks for a clear answer, at least now I understand. So just to confirm that I understood it correctly:

1. They are indeed getting a three year visa but they must pay 5 year visa because COS was for 5 years? Basically, they are getting the shorter visa at the price of a higher one because COS was for 5 years?
2. IHS will still be 3 years so there is no need to pay additional amount for IHS.

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Re: URGENT: Further payment required - UKVI made a mistake?

Post by zimba » Tue Feb 04, 2025 11:57 am

Yes, correct
Advice is given based on my personal research and experience only. Do NOT contact me via private message for immigration advice

MarkCa
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Re: URGENT: Further payment required - UKVI made a mistake?

Post by MarkCa » Tue Feb 04, 2025 12:43 pm

zimba wrote:
Tue Feb 04, 2025 11:57 am
Yes, correct
Ok, thanks, everything is clear now regarding the amount.

I have another (hopefully final) thing to ask.

We received three emails, one for wife and two for kids. All three emails are asking for the same amount and it is the same UAN as they applied all together.

All three emails are asking for the same amount, 2,427gbp. Now it is clear that it is 3 times 5 years visa minus 3 years visa already paid - 3x(1,636-827) = 2,427.

It is obvious that I need to make one payment of 2,427 but should I answer all three emails with payment slip (as they sent payment slip to fill with details) or answer only one of them with payment slip and other two that saying that I already sent payment slip in a first mail?

I just don't want to risk losing three payments and then having to ask for a refund.

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Re: URGENT: Further payment required - UKVI made a mistake?

Post by zimba » Tue Feb 04, 2025 2:15 pm

You keep saying '5-year' visa fee and '3-year' visa fee. The fees are NOT linked to the length of the visa. The length of a visa is ONLY determined by the rules and NOT by the fees you pay. For example, if your COS was issued for a length of 4 years, you still had to pay the higher amount as above.

Just pay the difference and respond to all emails with the confirmation
Advice is given based on my personal research and experience only. Do NOT contact me via private message for immigration advice

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