Tier 2 submission of documents issue!

[Cymjay]

Hey,

Submitted my Tier 2 documents last week 09/08/18 and received an e-mail on 10/08/18 that application is being considered.

However the issue I have is the VFS global centre staff refused to take the originals of my documents for both myself and my wife (Applying as Tier 2 dependent) and insisted they take the copies of the originals to scan (all documents/copies except the current passport and the front page of the visa application were returned to me)

Originals being old passports, marriage certificate and police certificate. They also refused to take the IHS payment receipt because they said the IHS confirmation was enough.

Even when I kept asking them to take the originals they didn't.

The agency I'm going through said to ensure that they take all originals even if they say they don't need it otherwise the application WILL be refused.

I'm not sure how I was supposed to force this on them.

Any advice?

[apazhe]

AFAIK with recent changes there is no need for original documents anymore.
UKVI works with electronic version of all documents and only need original current passport.