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british citizenship payment problem Please help

Posted: Mon Sep 17, 2012 11:30 am
by tancik
Hi dear friends.
I sent my british citizenship application form(via post office). And then i got receipt of acknowledgement from home office. My problem is;
my bank did not pay application fee because your sign not match in our record. (I sent cheque)Therefore payment unsuccessful.
Now what can i do? Please help about this.

Re: british citizenship payment problem Please help

Posted: Mon Sep 17, 2012 11:33 am
by kel
tancik wrote:Hi dear friends.
I sent my british citizenship application form(via post office). And then i got receipt of acknowledgement from home office. My problem is;
my bank did not pay application fee because your sign not match in our record. (I sent cheque)Therefore payment unsuccessful.
Now what can i do? Please help about this.
is it not possible to ring ukba and make payment over the phone via debit/credit card? what did it say in the acknowledgment letter?

Posted: Mon Sep 17, 2012 11:40 am
by tancik
acknowledgment letter said The fee has been paid in full. I think paymant before successful. than after bank sent me a letter. It's say your sign not correct. we got get back money to your account. Im did't try call home office

Posted: Mon Sep 17, 2012 12:28 pm
by kel
i would suggest you give ukba a call and explain the situation and see what they say