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Please help Passport enquiry

Posted: Sat Feb 02, 2013 4:35 pm
by hatewaiting
Countersignature forget to write his passport number and my application checked and send using post office , I guess they did check it very quick, but now I need help should i contact IPS to give them my friend passport number or should i wait .

This is regarding my passport application

need to know what to do next. Thanks to everyone will help

Re: Please help Passport enquiry

Posted: Sat Feb 02, 2013 4:49 pm
by barnaby
hatewaiting wrote:Countersignature forget to write his passport number and my application checked and send using post office , I guess they did check it very quick, but now I need help should i contact IPS to give them my friend passport number or should i wait .

This is regarding my passport application

need to know what to do next. Thanks to everyone will help
That defeats the purpose of "check and send". You should ask for a refund!

Posted: Sat Feb 02, 2013 5:04 pm
by hatewaiting
i don't need a refund i need to get my new passport with no any problems but should i call IPS and explain or should i wait until they call me or contact my friend.

Posted: Sat Feb 02, 2013 5:11 pm
by vinitmanu
hatewaiting wrote:i don't need a refund i need to get my new passport with no any problems but should i call IPS and explain or should i wait until they call me or contact my friend.
I think you should contact IPS. As I understood, one of the essential criteria for passport was that the countersignatory has to be British.

Posted: Sat Feb 02, 2013 5:18 pm
by hatewaiting
He is a British but he forget to write his passport number

Posted: Sat Feb 02, 2013 5:28 pm
by vinitmanu
hatewaiting wrote:He is a British but he forget to write his passport number
I suggest you contact IPS and explain the situation. I had to contact IPS for a completely different query and found them to be very helpful.

Re: Please help Passport enquiry

Posted: Sat Feb 02, 2013 8:27 pm
by trs2011
hatewaiting wrote:Countersignature forget to write his passport number and my application checked and send using post office , I guess they did check it very quick, but now I need help should i contact IPS to give them my friend passport number or should i wait .

This is regarding my passport application

need to know what to do next. Thanks to everyone will help
IPS is a fantastic organisation , they would help you with no problems . Its most likely they will return your application for you to complete it meaning your counter signatory has to write their passport number . As someone said before , he was right that you should get your refund because this should have been detected by the check and post service , the main idea behind it anyway . That was poor service by your post office .

Posted: Sat Feb 02, 2013 9:20 pm
by hatewaiting
Thanks guys that's what I will do first thing on Monday I will go to the post office and try to refund my money thanks again