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payment problem

Posted: Fri Jun 07, 2013 5:24 pm
by 2321
Hello

I made an application for Naturalisation recently using two different credit cards, one is gone through and the other one is declined the card being faulty which I came to know today itself.

I tried to phone them but couldn't and emailed them to hold until alternate payment is made but that wouldn't help me now.

Now my concern is will my application send back unprocessed?

I used NCS.

Can any one respond please.

Thank you.

Posted: Fri Jun 07, 2013 5:39 pm
by Ayyubi72
Did you somehow supplied two credit card details for one application, or did you submit applications for two people?

Posted: Fri Jun 07, 2013 6:08 pm
by 2321
Ayyubi72 wrote:Did you somehow supplied two credit card details for one application, or did you submit applications for two people?
It was a joint application attracting discounted fees, used two different cards.

Posted: Fri Jun 07, 2013 9:02 pm
by Ayyubi72
They will write to you and ask for the balance of payment.

Posted: Fri Jun 07, 2013 9:14 pm
by 2321
Ayyubi72 wrote:They will write to you and ask for the balance of payment.
Thanks Ayyubi72

That means application wont be sent back unprocessed........hope it doesn't.

Is there any way of reaching them quickly(to make payment) not phone?

Thank u.

Posted: Fri Jun 07, 2013 9:30 pm
by Ayyubi72
Trying to do it quickly might cause even more delay.

Because you ended up providing details of a problematic card, you just need to be a little patient.

Just provide them with new payment details when they write to you.

I am not saying that they will, but even if they return your application unprocessed, you just will need to include the correct remaining payment and post the application back.

By the way, your application will not even be looked at until they get the full payment, so in any case it will remain unprocessed, until paid for in full.

Posted: Mon Jun 10, 2013 5:15 pm
by 2321
Ayyubi72 wrote:Trying to do it quickly might cause even more delay.


Because you ended up providing details of a problematic card, you just need to be a little patient.

Just provide them with new payment details when they write to you.

I am not saying that they will, but even if they return your application unprocessed, you just will need to include the correct remaining payment and post the application back.

By the way, your application will not even be looked at until they get the full payment, so in any case it will remain unprocessed, until paid for in full.
I tried to reach them over phone but couldn't. Any advice please.

Posted: Mon Jun 10, 2013 9:08 pm
by Ayyubi72
Ayyubi72 wrote:They will write to you and ask for the balance of payment.

Posted: Wed Jun 12, 2013 7:17 pm
by 2321
Ayyubi72 wrote:
Ayyubi72 wrote:They will write to you and ask for the balance of payment.
Hello

Today I received a letter asking me to send the balance with in 14 days with the enclosed payment slip.

There is no payment slip enclosed.

The letter is from ukba,noth west region, nationality team, po box 306, Liverpool, L2 0QN which is different to the address I sent the AN form.

what kind of payment slip and where do I send?

some one suggest please.

Thank you.

Posted: Wed Jun 12, 2013 9:04 pm
by Ayyubi72
They have already told you the address for reply, so you already know where.

Same payment slip as you sent with your application.