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Issue with ESB ESOL Certificate

Posted: Mon Oct 27, 2014 2:10 pm
by neo.kap
Hi,

My wife has passed ESB ESOL entry level 3 English test and got the certificate from ESB awarding body and submitted naturalization application with that certificate at the beginning of the October.

Now, today we got a message from the examination center saying that ESB has re-issued ESOL certificate as previous one had an error (Ofqual logo is missing in previously issued certificate) and asked to submit new certificate to home office.

I called ESB awarding body and they confirmed that they had issued few certificates with error and they have been re-issued them with covering letter and again advised me to send corrected certificate to Home Office. They also told me that they already informed Home Office regarding this issue with few certificate and Home Office is aware of it.

In our case we already submitted naturalization application a month ago. What should I do now?
1. Should I send new certificate with cover letter received from ESB?
or
2. Call Home Office mentioning the issue and take their advise?

Senior please suggest.

Re: Issue with ESB ESOL Certificate

Posted: Mon Oct 27, 2014 5:09 pm
by neo.kap
Anyone pls. its urgnet

Re: Issue with ESB ESOL Certificate

Posted: Mon Oct 27, 2014 5:12 pm
by Casa
1. Send new certificate with cover letter

Re: Issue with ESB ESOL Certificate

Posted: Mon Oct 27, 2014 6:40 pm
by neo.kap
Thank you casa for your quick reply.

do you think this would delay our application processing or implact decsion due to this issue as I am hearing they are more strict on English lanagague requirement?

I will be sending original new certificate + cover letter from awarding body + my cover letter explaining why I am sending new certificate.

Re: Issue with ESB ESOL Certificate

Posted: Mon Oct 27, 2014 6:44 pm
by Casa
It shouldn't do.

Re: Issue with ESB ESOL Certificate

Posted: Tue Oct 28, 2014 6:56 pm
by neo.kap
Can someone please help me with sample / template cover letter to send with my replacement certificate to home office?

What is the address to send the document?

Re: Issue with ESB ESOL Certificate

Posted: Wed Oct 29, 2014 9:03 am
by neo.kap
can anyone pls help. its very urgent

Re: Issue with ESB ESOL Certificate

Posted: Wed Oct 29, 2014 12:48 pm
by neo.kap
Anyone please