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passport arrived but not other submitted documents

Posted: Thu Apr 30, 2015 9:01 pm
by goldenstarnice
I applied passport for my child and myself via check and send service. Today i've received two deliveries from HO.

One delivery i received my passport and Naturalisation certificate and a letter mentioning about my passport is being processed. I am happy with this.

The other delivery, my kid new British passport is arrived and my child naturalisation certificate and old passports are missing. I am wondering, do they send it different delivery.

Do i have to worry about this?

Many thanks for your help.

Re: passport arrived but not other submitted documents

Posted: Thu Apr 30, 2015 9:11 pm
by CR001
The child supporting documents will be sent separately, they are not send with the passport.

Re: passport arrived but not other submitted documents

Posted: Thu Apr 30, 2015 9:16 pm
by goldenstarnice
Thank you for the message. I was bit worried about that.

Re: passport arrived but not other submitted documents

Posted: Thu Apr 30, 2015 9:18 pm
by CR001
For obvious identity security reasons they are sent separately and usually arrive within a couple of days of each other.

Re: passport arrived but not other submitted documents

Posted: Fri May 01, 2015 12:28 pm
by zonkkk
I can confirm that I have also received the new passport first and then the documents a day later.

Re: passport arrived but not other submitted documents

Posted: Fri May 01, 2015 6:54 pm
by goldenstarnice
Yes, that's right. I received the old passports now.