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Missing letter for Biometric Enrolment

Posted: Thu Jan 14, 2016 9:08 am
by jassj
Please I need your help!!!

I applied through NCS on 6th Nov 2015
My account was debited on 4th December and on that day I received notification email from Home Office.

I was away from 22nd December-12th January. I received letter that I have 10 more days to do biometric enrolment dated on 22 Dec. NEVER RECEIVED FIRST LETTER THAT I HAVE 15 WORKING DAYS!!!

That doesn't make any sense. Even if they sent first letter on 4th Dec 15 working days would be 25th or 28 Dec and can't be 22 Dec. Really don't understand what happened!!!

I emailed them on NationalityBiometrics@homeoffice.gsi.gov.uk but can't reach them on the phone.
Is there anything else that I can do??? Do you know any other email where I can send my complain?


THANK YOU!

Re: Missing letter for Biometric Enrolment

Posted: Thu Jan 14, 2016 9:23 am
by CR001
Can you please stop posting in every topic you find. See Multiple Posting (click)

You should be patient and wait for someone to respond you, if they wish to, in the topic/thread you have already started here (click)

Given that you knew biometrics would be required, why did you not have someone check your post for you while you were away?

Re: Missing letter for Biometric Enrolment

Posted: Thu Jan 14, 2016 9:39 am
by zahmed05
Why don't you go and try giving biometrics?

If you haven't' received a rejection, your case may still be open.

Re: Missing letter for Biometric Enrolment

Posted: Thu Jan 14, 2016 9:52 am
by jassj
Thanks for suggestion.
I will go now to post office to try to do that.
Also I will send letter via post.
When I applied through NCS they told me that maybe I will not receive a letter to do biometrics because I done it year ago.

Regards,
J

Re: Missing letter for Biometric Enrolment

Posted: Thu Jan 14, 2016 9:55 am
by zahmed05
Biometric is mandatory for all the naturalization applications since last year but if post office can successfully submit your biometric then there is nothing to worry about.

Please keep us posted about the outcome.

Re: Missing letter for Biometric Enrolment

Posted: Fri Jan 15, 2016 9:35 pm
by jassj
I didn't have any problem to do biometrics with that letter that I received on 22 Dec.
I did send via post to Liverpool letter and plane tickets, I emailed and called HO as well...Now I just need to wait for the outcome.
Hope all will be good.
I will let you know about the outcome.
Regards, J.

Re: Missing letter for Biometric Enrolment

Posted: Fri Jan 15, 2016 11:23 pm
by zahmed05
you'll be fine as biometric is done now :)

best of luck!!!

Re: Missing letter for Biometric Enrolment

Posted: Sat Jan 16, 2016 9:38 am
by jassj
Thank you so much for your support :-)

Re: Missing letter for Biometric Enrolment

Posted: Thu Mar 03, 2016 11:38 am
by jassj
Hello,

Here is my update:

I had my ceremony last Wednesday and now I am waiting for my passport.
Everything went well except all that stress that I went through.
Thank you again for all your help and support.
Everyone is so helpful here.

Best wishes for all.
Regards,
J.