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updating debit card for passport application
Posted: Fri Oct 12, 2018 4:32 pm
by usILR
The card I put on the passport application during the NDRS appointment is no longer valid. Is there a way to update it? I can see from other posts that passport fees are debited before the receipt of approval letter, I wonder if this could be causing delays
Re: updating debit card for passport application
Posted: Fri Oct 12, 2018 4:33 pm
by CR001
Call HMPO if you have the reference number from your passport form and ask them.
Obvs if they cannot take payment, it will cause a slight delay.
Re: updating debit card for passport application
Posted: Fri Oct 12, 2018 6:41 pm
by usILR
Or maybe it's better to email them and ask? I think if you call it asks if you've applied over 6 months ago to get a live person on the line
Thank you very much
Re: updating debit card for passport application
Posted: Sat Oct 13, 2018 12:16 am
by CR001
6 months is relevant to HO not HMPO. I have suggested you phone HMPO as they process passport form payments.
Re: updating debit card for passport application
Posted: Sat Oct 13, 2018 2:59 pm
by usILR
I tried calling the Passport Office before, after I got the new debit card, they couldn't answer my question and did not take my reference number over the phone. I'll try them again, thanks.
Re: updating debit card for passport application
Posted: Tue Oct 16, 2018 7:30 pm
by usILR
I called HMPO and they told me the fee was processed. I went through my bank statements and found that my card was charged approximately a month after I applied. I thought the fee was 95 pounds when it was actually 85 pounds on my statement, that's why I missed it before. I don't know if this means anything, I haven't received anything from HO yet. I am relieved it won't slow down my application at least.