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mn1 new service - travel documents?

Posted: Sat Nov 10, 2018 9:10 am
by tier2childquestion
Did anyone use the new service "sopra steria"?

It is a bit confusing that in some places it is mentioned that the travel documents (passport and BRP) would be returned in the service appointment after verification, but whether this is true in case of appointments in Libraries as well or only in core center?

I hope when I upload documents in their website, and take them for verification to a service point with a basic appointment (no document scanning, etc) - they would still verify and return the original documents? Does anyone who have used or know more information confirm please.

Re: mn1 new service - travel documents?

Posted: Sat Nov 10, 2018 11:09 am
by l3chiffre
Hi

If you have used the new system, were you offered a choice to have a premium appointment - or is it still the standard 6 months for Naturalisation?

I don't think a lot of people have used the new system yet

Thanks

Re: mn1 new service - travel documents?

Posted: Sat Nov 10, 2018 12:24 pm
by alterhase58
l3chiffre wrote:
Sat Nov 10, 2018 11:09 am
Hi

If you have used the new system, were you offered a choice to have a premium appointment - or is it still the standard 6 months for Naturalisation?

I don't think a lot of people have used the new system yet

Thanks
I think the "premium" offer provided by the new service does not mean the six months SLA has been abolished - there is no fast track for naturalisation (it's not an immigration application).

Re: mn1 new service - travel documents?

Posted: Sat Nov 10, 2018 1:41 pm
by l3chiffre
Got you!