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Can't book appointment need UAN???

Posted: Fri May 31, 2019 11:15 pm
by thisisnotme
Hi,

I just paid for the naturalisation application. Then, clicked the link to UKVCAS to book the appointment. It asked me to log in, then it said:

We have detected multiple applications connected to this email address. Please enter the UAN of the application you wish to access.


I have multiple applications, yes, because I applied for ILR before.

I don't have any UAN for this naturalisation application, I only have reference number from HO. I looked at my old appointment with UKVCAS, there is a UAN, but that was only when you have booked appointment with them.

Can anyone help? Their office is closed on weekends too.

Thanks,

Re: Can't book appointment need UAN???

Posted: Fri May 31, 2019 11:45 pm
by hereandnow19
You can send an email to nationalitybiometrics@homeoffice.gov.uk requesting for this

Re: Can't book appointment need UAN???

Posted: Sun Jun 02, 2019 2:21 pm
by arttijirs
Hi

I have just experienced the same thing today.
Download your document checklist from your UKVI application link, the UNA number is mentioned it there.
I have used it and it worked.

Hope this help

Re: Can't book appointment need UAN???

Posted: Sun Jun 02, 2019 10:03 pm
by thisisnotme
arttijirs wrote:
Sun Jun 02, 2019 2:21 pm
Hi

I have just experienced the same thing today.
Download your document checklist from your UKVI application link, the UNA number is mentioned it there.
I have used it and it worked.

Hope this help
Thank you so much. It worked. :D

Re: Can't book appointment need UAN???

Posted: Wed Jun 12, 2019 12:42 am
by NButt
Thank you sooo much .
It really helped me . Otherwise i was planning to call them and their rates are very high :(