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Please can you list the additional documents which you used as a substituteEdibe wrote: ↑Wed Aug 28, 2019 8:53 amApplied 14/08/2019
Attended UKVCAS appointment 09:00 23/08/2019 at Salford
Confirmation email application granted 16:00 27/08/2019
27/08/2019 was next working day as there was a bank holiday weekend in between.
Arrived early for UKVCAS appointment but staff were late getting to work and there was an "IT problem". Staff not very professional. Some discussion between staff about how to forward my info to HO. Nevertheless I was out by 09:45
Contacted by HO caseworker on 27/08/2019 by email. Problem with my proof of cohabitation. I had provided:
Council Tax statements with both names x 2
Water bill with both names
Letter from Nationwide with both names
Letter from Lloyds with both names
Lloyds bank statement with both names (stamped by branch)
Caseworker said correspondence needs to be from 6 different sources ( I understood it was from at least 3 sources and this was my experience when applying for Leave to Remain in Jan 2017).
Caseworker did not accept correspondence/statements from banks.
After multiple emails attaching more scanned documents I was able to satisfy the caseworker.
Throughout the process the caseworker was polite and even helpful other than not accepting my documents.
Caseworker also emphasised that the documents had to have been POSTED to our address. It was my understanding that this was no longer the case.
If these were the only ones you provided without adding more documents then yes they are not 6 rather 5. You must have included another one joint named document or two (1+1) documents individually addressed.
Then should be fine.