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Set(o) over 6 months

Posted: Tue Mar 05, 2013 10:04 am
by bbc123
Hi everyone

I'm coming up for my 6 month application anniversary and would like to contact UKBA to find out if a caseworker has been given my file.

When I ring the number on my letter 0870 606 7766 I get directed to a message that says they won't discuss cases and then hang up on me.

Please could someone give me a better number?

Thank you

Re: Set(o) over 6 months

Posted: Tue Mar 05, 2013 12:41 pm
by bbqqq
bbc123 wrote:Hi everyone

I'm coming up for my 6 month application anniversary and would like to contact UKBA to find out if a caseworker has been given my file.

When I ring the number on my letter 0870 606 7766 I get directed to a message that says they won't discuss cases and then hang up on me.

Please could someone give me a better number?

Thank you

I guess you are not the only one.....I have tried hundreds times **

Re: Set(o) over 6 months

Posted: Tue Mar 05, 2013 1:19 pm
by bbc123
bbqqq wrote:
bbc123 wrote:Hi everyone

I'm coming up for my 6 month application anniversary and would like to contact UKBA to find out if a caseworker has been given my file.

When I ring the number on my letter 0870 606 7766 I get directed to a message that says they won't discuss cases and then hang up on me.

Please could someone give me a better number?

Thank you

I guess you are not the only one.....I have tried hundreds times **
Hi

I see now where I went wrong.

On 0870 606 7766 these are the options:

1. PEO booking information
2. Document return information
3. Progress on outstanding application
4. General inquiries

I chose 3 because it's an outstanding application, which leads to the message and being cut off.

Choosing 4 and then 2 leads to the right queue, which is the long one but at least I'm not being cut off.