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I had my uk biotmetric card enrolment for me and my family in the post office on 6th june, and it is 7th September now, still haven't received my biometric cards neither we have had heard from the uk border agency. We have written to them regarding this query via email 3 times and sent letters to them through the lawyer and on our own like 4 times, and still no reply.

Please help out what should I do, I really don't know what to do further. Without the biometric cards there are a lot of obstacles. I have even tried contacting them via phone but there phone line always seems to be busy. Please tell me what to do?

Thanks.

please help me out

Did u get a letter for biometric after postal application? Don't worry that a process of it. It doesnt mean that after u do ur biometric u will get ur brp card. Your application is till under consideration its not yet decided.

my application is approved. Home office sent me letter telling us that our application for indefinite leave is approved and now we have to enrol for biometric cards. We had our biometric enrolment in the post office on 6th june. And to date we haven't received a single letter. what to do?

danial16 wrote:my application is approved. Home office sent me letter telling us that our application for indefinite leave is approved and now we have to enrol for biometric cards. We had our biometric enrolment in the post office on 6th june. And to date we haven't received a single letter. what to do?

Usually biometrics enrollment invitation letter arrives first and then if the case is successful the ILR approval letter is issued to applicant. Maybe the letter you got first is the application receipt.

Yh that first letter say application accepted which mean they will consider it like paymentsgone through and everything Iis ok with application form.

Can u enlightened us with ur immigration history and when did u send ur application so we can advise accordingly.

our asylum application was approved by the home office, and than they sent us a letter to go to a post office and enrol there for the biometrics. we enroled and still haven't received the biometric card. I also have the receipt id of our enrolment. I once again state our asylum application was approved and we were granted indefinite leave to remain. Please help out.

plus we didn't pay for the enrolment for biometric, it was granted free for us by the home office.

well in that case u might be right. with asylum cases as i know they do make u wait. im sorry its a category i dont really have much knowledge of but as for as i know ukba has its own way of doing it i guess when they feel like it they will send u something. I presume you have not change adress since as they might have send something on ur previous address if u have.

yes we did move to new house recently, but redirected all our mails/letter to our new address and still haven't received anything.

danial16 wrote:yes we did move to new house recently, but redirected all our mails/letter to our new address and still haven't received anything.

Royal mail redirection does not redirect the post being sent through private courier service. For brp usually dx courier delivers it and it will still go to your old address.

Contact dx and ask if they had anything for u if they had u can go to theirr office and get it if they still got it or send email to that lost brp email thing I dont remember exactly some one might give u tht.

thank you for the info.can anyone provide me with a dx contact number and there branch address in Manchester or in Lancashire? thanks again.

info@thedx.co.uk , 0844 371 0000* (Unable to call 0844, please dial 01604 496 798)
Piccadilly Trading Est
Manchester
Greater Manchester
M1 2NP
0161 273 4637

danial16 wrote:our asylum application was approved by the home office, and than they sent us a letter to go to a post office and enrol there for the biometrics. we enroled and still haven't received the biometric card. I also have the receipt id of our enrolment. I once again state our asylum application was approved and we were granted indefinite leave to remain. Please help out.

plus we didn't pay for the enrolment for biometric, it was granted free for us by the home office.

dear friend daniel can you share with me, when you applied asylum and when approved.

i claimed asylum in April 2012 and still waiting for decision and please share me your timeline and i am too stress

I claimed asylum 5 years ago and got the decision in june 2013

I contacted dx, they have no parcel for me for my biometric cards. what should I do now? please help out

please someone help out

Have u called them and asked about your case status if they say its been approved and brp sent then explain it to them u havent rwcieved it.

yes, we tried contacting them, we sent them 4 letters + 1 letter from our lawyer, than we emailed them 5-6 times on there brpdelivery address, we tried to call them but there line always seem to be busy...I don't know what to do further now...

danial16 wrote:yes, we tried contacting them, we sent them 4 letters + 1 letter from our lawyer, than we emailed them 5-6 times on there brpdelivery address, we tried to call them but there line always seem to be busy...I don't know what to do further now...

try to call HO at 9.00 in morning. i think lines are not busy that time

any specific contact number for the home office?

danial16 wrote:any specific contact number for the home office?

0870 606 7766

thanks everyone for helping me out. ukba sent our biometric residence permits to our lawyer today, will be collecting it tomorrow from the lawyer.

danial16 wrote:thanks everyone for helping me out. ukba sent our biometric residence permits to our lawyer today, will be collecting it tomorrow from the lawyer.

congratulation