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BRP card is not arriving yet

Posted: Wed Feb 25, 2015 6:54 pm
by tywang2006
Hi guys, i got my application approved last Tuesday. but i havent got my BRP card yet. Is it any problem for delivery? hopefully they wont lose my card.

Re: BRP card is not arriving yet

Posted: Thu Feb 26, 2015 8:21 am
by tywang2006
anybody got the same issue i had before?

Re: BRP card is not arriving yet

Posted: Thu Feb 26, 2015 8:31 am
by tywang2006
I contact DX to track my BRP but i got information below
Unfortunately our system currently shows that we do not hold any outstanding deliveries for you. Until the item has been received by our courier team we are unable to confirm when you can expect a delivery on this. If you require any further updates please contact the issuer who may be able to advise as to when this is due for despatch to you. Please note that until the item has been received we are unable to confirm any alternative delivery options.

Re: BRP card is not arriving yet

Posted: Thu Feb 26, 2015 12:12 pm
by prasanthece
Ya mine was approved on 17/02/2015 and still waiting for my BRP card

Re: BRP card is not arriving yet

Posted: Thu Feb 26, 2015 12:13 pm
by tywang2006
same day mate:) same day

Re: BRP card is not arriving yet

Posted: Thu Feb 26, 2015 6:09 pm
by tywang2006
I doubt it is due to technical issue. I knew another person havent got his permit yet. he did the application in the same day.

Re: BRP card is not arriving yet

Posted: Thu Feb 26, 2015 7:56 pm
by tywang2006
anybody else that applied in the same day but havent got BRP yet? Is it only my case or a problem of HO? I am going to contact them tomorrow directly via call firstly then see hows going.

Re: BRP card is not arriving yet

Posted: Thu Feb 26, 2015 7:58 pm
by CR001
It can take up to 3 weeks for the BRP to be delivered.

Re: BRP card is not arriving yet

Posted: Thu Feb 26, 2015 8:53 pm
by tywang2006
That is too long. it said it took up to 10 working days. and many people applying after me have got their BRP several days ago. it is weird.

Re: BRP card is not arriving yet

Posted: Fri Feb 27, 2015 9:43 am
by tywang2006
prasanthece wrote:Ya mine was approved on 17/02/2015 and still waiting for my BRP card
have u got ur card. Have u contacted courier. My card haven't even sent out

Re: BRP card is not arriving yet

Posted: Fri Feb 27, 2015 10:05 am
by prasanthece
No i haven't. I have contacted the courier but they haven't got any under my name. I got the below response from Home Office.


Thank you for the enquiry regarding the delivery of the Biometric Residence Permit (BRP).

We can confirm that the BRP has been produced recently and should be out for delivery within 3 – 7 working days. Deliveries take place between 8am and 6pm. Please note that on delivery the courier will require proof of identity (such as passport, driving licence or bank card) and a signature to confirm receipt of the package.

We are unable to provide any other delivery details at the moment.

We advise travel arrangements should not be made until after the BRP has been received.


Thank you
BRP Delivery Team

Re: BRP card is not arriving yet

Posted: Fri Feb 27, 2015 10:14 am
by Hairydude
I am also waiting for my BRP card.

Who are the couriers and how can one contact them?

Re: BRP card is not arriving yet

Posted: Fri Feb 27, 2015 10:22 am
by prasanthece
Hairydude wrote:I am also waiting for my BRP card.

Who are the couriers and how can one contact them?
Hi,

Courier company is DX Secure. Call 01604 496798 and press * when they ask for tracking number. Once connected they will ask for postcode or Tracking number and the Last name.

Re: BRP card is not arriving yet

Posted: Fri Feb 27, 2015 11:24 am
by tywang2006
same for me, no parcel under my name either from dx, have u asked ho tracking number? Did they say they just produced the card recently? It is weird, I strongly consider the case worker forgot our cards. We did get approved in the same day probably processed by the same case worker. He might just started the job.

Re: BRP card is not arriving yet

Posted: Fri Feb 27, 2015 4:14 pm
by tywang2006
I got the card now. i think u guys will get it soon:)

Re: BRP card is not arriving yet

Posted: Fri Feb 27, 2015 4:27 pm
by prasanthece
tywang2006 wrote:I got the card now. i think u guys will get it soon:)
Which company delivered your card as u have mentioned there is nothing under your name with DX

Re: BRP card is not arriving yet

Posted: Fri Feb 27, 2015 6:11 pm
by tywang2006
prasanthece wrote:
tywang2006 wrote:I got the card now. i think u guys will get it soon:)
Which company delivered your card as u have mentioned there is nothing under your name with DX
DX

i contact DX the day before yesterday