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Cancelled the appointment but no refund has been received
Posted: Tue May 15, 2018 9:31 pm
by rahulsood
I had booked an appointment for my wife but needed to cancel it, but, I haven't received the refund of £2999. I have looked at this link just now:
https://www.gov.uk/cancel-visa
It says "you won’t get your fee refunded if you cancel an application that you made in the UK."
Any idea how can I get my fees (£2999) back please ?
Re: Cancelled the appointment but no refund has been received
Posted: Tue May 15, 2018 9:44 pm
by TreeHugger7
You are looking at wrong place.
Read this link.
https://www.gov.uk/ukvi-premium-service ... ppointment
It can take up to 4 weeks
Re: Cancelled the appointment but no refund has been received
Posted: Tue Jun 19, 2018 10:49 am
by dlynx4realp
@rahulsood I am in a similar situation as you after £2999 was mistakenly deducted twice from my account (there were time-out glitches during online booking) and I am desperate for a refund. Indeed I used the online application form so the confirmation email does not have a hyperlink for cancellation as opposed to the paper application/payment system.
I have sent an email to
PSCAppointmentRefunds@homeoffice.gsi.gov.uk requesting cancellation and refund for the duplicate payment. I received an auto email notification immediately after but still waiting for a specific response.
Have you made any progress with yours?
Re: Cancelled the appointment but no refund has been received
Posted: Sun Jul 08, 2018 3:45 pm
by dlynx4realp
So i got a response from the e-mail address above and recently received a full refund.