NTL ILR from expired passport to BRP premium service digital replacement service issues
Posted: Mon Oct 22, 2018 10:29 am
Hi there,
Wondering if anyone here can help?
I successfully made a premium service payment for an appointment in Solihull for early November.
When I logged into my completed booking, there are only x 2 links. One for check list to bring and the second the all important 'completed' application form, which is only 2 pages long!
All it has is my personal information (email address + name, address, dob and passport number) and the 2nd page to indicate payment.
The night before I've managed to download the NTL application (9/2018) form which has 21 pages the night before. Now this form is no longer available:
https://assets.publishing.service.gov.u ... -09-18.pdf
Rang the helpline - 0300 123 2241 and they said they've all gone digital now. I've asked them if the completed application form is just 2 pages long vs the old 21 page form. They can't help me and said if I have doubts to cancel and rebook if it's some technical fault... which obviously is a longer waiting period and could jeopardise my job!
Wondering if anyone here can help?
I successfully made a premium service payment for an appointment in Solihull for early November.
When I logged into my completed booking, there are only x 2 links. One for check list to bring and the second the all important 'completed' application form, which is only 2 pages long!
All it has is my personal information (email address + name, address, dob and passport number) and the 2nd page to indicate payment.
The night before I've managed to download the NTL application (9/2018) form which has 21 pages the night before. Now this form is no longer available:
https://assets.publishing.service.gov.u ... -09-18.pdf
Rang the helpline - 0300 123 2241 and they said they've all gone digital now. I've asked them if the completed application form is just 2 pages long vs the old 21 page form. They can't help me and said if I have doubts to cancel and rebook if it's some technical fault... which obviously is a longer waiting period and could jeopardise my job!