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Biometric Notification Letter - not received

Posted: Fri Apr 26, 2019 5:08 pm
by maxilopez1987
Hi all,

My wife is applying for indef leave to remain via the 5 year spouse route. We applied and paid online through the .gov website 2 weeks ago and are now waiting to go to a sopra stenia (sp) centre to hand all of our letters, etc over (this Monday).

My wife received an email today saying that she should of received a letter to enrol her biometrics at a post office within 15 days. Now we have received no such letter so we are a bit worried, there is a link on the email to report a problem but when I click it it just goes to a 404 website not found page.

Does anyone have any idea what we can do?

Thanks in advance

Re: Biometric Notification Letter - not received

Posted: Fri Apr 26, 2019 5:15 pm
by CR001
It is a generic email. Nothing she needs to do.

She does her biometrics at the appointment on monday.

Re: Biometric Notification Letter - not received

Posted: Fri Apr 26, 2019 6:06 pm
by maxilopez1987
Thank you, very relieved to here it