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Can an MP chase the UKBA to decide quickly?

Posted: Mon Mar 04, 2013 9:29 pm
by sara1991
Hi guys here I am again enquiring about my cousin's situation.
Basically he applied exactly a year ago ( March2012 ) and got his COA a month later but he's still waiting for his RC and it's already been a bloody year.
He contacted the MP on January 2013 who contacted the UKBA to ask about his application and obviously they replied telling the MP that they haven't decided yet.
My question is, does the MP have power to chase HO asking them to make a decision quickly ?? as it's already been a year where it was supposed to be only 6 months

If so, what could be the reasons that the MP normally give to the UKBA to convince them?

Please guys those of you whom MP's helped them get the RC plz share your experience

Re: Can an MP chase the UKBA to decide quickly?

Posted: Mon Mar 04, 2013 10:08 pm
by spike_UK
sara1991 wrote:Hi guys here I am again enquiring about my cousin's situation.
Basically he applied exactly a year ago ( March2012 ) and got his COA a month later but he's still waiting for his RC and it's already been a bloody year.
He contacted the MP on January 2013 who contacted the UKBA to ask about his application and obviously they replied telling the MP that they haven't decided yet.
My question is, does the MP have power to chase HO asking them to make a decision quickly ?? as it's already been a year where it was supposed to be only 6 months

If so, what could be the reasons that the MP normally give to the UKBA to convince them?

Please guys those of you whom MP's helped them get the RC plz share your experience
Yes it helps, I have the same situation with my PR and after MP involved only asking UKBA chief executive Rob Whiteman about the delay process on my application!! Rob Whiteman has replied MP, apologised and said I should get the decision with in 4 weeks :) I hope he says the truth.
MP secretary told me that if UKBA don't act quick, MP will put s complaint in.

Posted: Mon Mar 04, 2013 10:13 pm
by Directive/2004/38/EC
Yes, the intervention of an MP can often get things going when you thought they were hopelessly stuck.

Posted: Mon Mar 04, 2013 10:18 pm
by spike_UK
Directive/2004/38/EC wrote:Yes, the intervention of an MP can often get things going when you thought they were hopelessly stuck.
Hi Directive, if you have seen my letter from Rob Whiteman, what do you think?

Posted: Mon Mar 04, 2013 10:20 pm
by Directive/2004/38/EC
I did not see it. Is it posted somewhere here? Send me a link!

Posted: Mon Mar 04, 2013 10:21 pm
by sara1991
Thanks for replying. I know that after getting the MP involved the HO responds about your case but as I said they only said that they dis not decide yet. Here I am wondering if there is anyway the MP can complain about the delay or get the HO to act quickly about the matter rather than sleeping on it for a year

Can the MP strictly ask them to decide within a specific period of time?

Posted: Mon Mar 04, 2013 10:29 pm
by spike_UK
sara1991 wrote:Thanks for replying. I know that after getting the MP involved the HO responds about your case but as I said they only said that they dis not decide yet. Here I am wondering if there is anyway the MP can complain about the delay or get the HO to act quickly about the matter rather than sleeping on it for a year

Can the MP strictly ask them to decide within a specific period of time?
Nobody can give them specific or time frame, only can push them or complaint. This is UKBA in their word to protect United Kingdom :)

Posted: Mon Mar 04, 2013 10:38 pm
by sara1991
I know that but I meant if they can make any change as far as decision is concerned

Re: Can an MP chase the UKBA to decide quickly?

Posted: Mon Mar 04, 2013 11:55 pm
by Thetruth007thetruth
sara1991 wrote:Hi guys here I am again enquiring about my cousin's situation.
Basically he applied exactly a year ago ( March2012 ) and got his COA a month later but he's still waiting for his RC and it's already been a bloody year.
He contacted the MP on January 2013 who contacted the UKBA to ask about his application and obviously they replied telling the MP that they haven't decided yet.
My question is, does the MP have power to chase HO asking them to make a decision quickly ?? as it's already been a year where it was supposed to be only 6 months( I just contacted my MP about a week ago and responded well to help me to push things further, just the same scenario-Refusal and court decision and re-application and re submission of documents again-and delays is 10months plus now-I am waiting for outcome and would be willing to share with you Sarah...But my case was EE1 and EE2 RC together-so finger crossed, its good that my MP is of conservative part hopes it works for me)

If so, what could be the reasons that the MP normally give to the UKBA to convince them?

Please guys those of you whom MP's helped them get the RC plz share your experience

Re: Can an MP chase the UKBA to decide quickly?

Posted: Tue Mar 05, 2013 12:11 am
by sara1991
Wish u best of luck thanks for replying

Re: Can an MP chase the UKBA to decide quickly?

Posted: Tue Mar 05, 2013 8:52 am
by flipper77
sara1991 wrote:Basically he applied exactly a year ago ( March2012 ) and got his COA a month later but he's still waiting for his RC and it's already been a bloody year.
1. Why is necessary to speak like that? I'm hoping you haven't written in that way to your MP.

2. Have you complained to the UKBA?

Re: Can an MP chase the UKBA to decide quickly?

Posted: Tue Mar 05, 2013 9:54 am
by sara1991
And why is it necessary to comment? If you didn't like the way I expressed my anger then you should not have read it , easy 😄

And, no he hasn't. I don't think he knows how to complain

Re: Can an MP chase the UKBA to decide quickly?

Posted: Tue Mar 05, 2013 10:06 am
by flipper77
sara1991 wrote:And why is it necessary to comment? If you didn't like the way I expressed my anger then you should not have read it , easy ��

And, no he hasn't. I don't think he knows how to complain
If you can't express your anger without swearing, perhaps seek help. The only reason I'm pointing this out is that you may not be taken seriously if you resort to using inappropriate language to convey your point.

Regardless, the complaints process is cleary documented on the UKBA's website: http://www.ukba.homeoffice.gov.uk/about ... complaint/. I'd certainly suggest using it, though it took them longer than necessary to respond to my complaint, once they did respond, my RC was issued within a week or two (and my complaint wasn't even about the length of time the RC application was taking).

Re: Can an MP chase the UKBA to decide quickly?

Posted: Tue Mar 05, 2013 10:13 am
by sara1991
This language was only used in this website. I felt like talking to my friends and that's how I would talk with my friends. Of coursr I don't use such words when talking to the MP or anyone else.

Thanks for your suggestions, how long did they take to resoond to your complain? And was it yourself that you complained or your Mp?

Re: Can an MP chase the UKBA to decide quickly?

Posted: Tue Mar 05, 2013 10:44 am
by flipper77
sara1991 wrote: Thanks for your suggestions, how long did they take to resoond to your complain? And was it yourself that you complained or your Mp?
Complaint timeline (complaint was about the length of time it took to get our passports back - at the time of complaint, I still hadn't received the passports):

11 December 2012: Initial complaint to the UKBA Complaints email address
23 January 2013: Second complaint to the UKBA Complaints email address, this time copying in Rob Whiteman's address
5 February 2013: Third complaint to the UKBA Complaints email address, copying in Rob Whiteman's address again
6 February 2013: Received an email from someone in European casework

After receiving the email on 6th February, I emailed and spoke to a few different people in the European Casework department, as they initially thought that they'd lost our passports. Once I explained that my complaint had been outstanding for so long, however I'd received the passports etc., however I wanted to know why it took so long - they were very very polite and helpful and apologetic. My RC was issued on 9 February (just 3 days after their initial response) - and I received it on 14 February.

Re: Can an MP chase the UKBA to decide quickly?

Posted: Tue Mar 05, 2013 10:59 am
by sara1991
Can you please help me with the email addresse's you emailed including Rob's plz?

Btw is Rob the Chief Executive ??

Posted: Tue Mar 05, 2013 12:07 pm
by Hubba
Just to add my experience here, my entire process took around 10 months. Things just got going after I've made a formal complaint. Got then an answer of the caseworker in less than 2 weeks.

Posted: Tue Mar 05, 2013 12:15 pm
by sara1991
Hi Hubba thanks for your reply, can u help me more with a detailed process please? What email did you use to complain? How long did it take for them to respond and what was the complain about? It is because the delay?

Hope i'm not asking too much

Posted: Tue Mar 05, 2013 12:16 pm
by sheraz7
MP involvement can be helpful if the application has already reached its 6 months standard processing time.

Posted: Tue Mar 05, 2013 12:39 pm
by sara1991
Thanks , the application has reached a year now

Re: Can an MP chase the UKBA to decide quickly?

Posted: Tue Mar 05, 2013 4:46 pm
by spike_UK
flipper77 wrote:
sara1991 wrote:And why is it necessary to comment? If you didn't like the way I expressed my anger then you should not have read it , easy ��

And, no he hasn't. I don't think he knows how to complain
If you can't express your anger without swearing, perhaps seek help. The only reason I'm pointing this out is that you may not be taken seriously if you resort to using inappropriate language to convey your point.

Regardless, the complaints process is cleary documented on the UKBA's website: http://www.ukba.homeoffice.gov.uk/about ... complaint/. I'd certainly suggest using it, though it took them longer than necessary to respond to my complaint, once they did respond, my RC was issued within a week or two (and my complaint wasn't even about the length of time the RC application was taking).
Hi flipper77, UKBA Chief executive has replied to my local MP and said that I would get an answer with in 4 weeks. Do you think it will be in that time frame or less or longer? thanks in advance.

Posted: Tue Mar 05, 2013 4:54 pm
by spike_UK
Hubba wrote:Just to add my experience here, my entire process took around 10 months. Things just got going after I've made a formal complaint. Got then an answer of the caseworker in less than 2 weeks.
Hi Hubba, how do you mean by formal complaint? did you write to them or emailed and to who? address and email addresses please?

Posted: Tue Mar 05, 2013 4:55 pm
by spike_UK
Hubba wrote:Just to add my experience here, my entire process took around 10 months. Things just got going after I've made a formal complaint. Got then an answer of the caseworker in less than 2 weeks.
Hi Hubba, how do you mean by formal complaint? did you write to them or emailed and to who? address and email addresses please?

Posted: Tue Mar 05, 2013 5:31 pm
by sara1991
Same questions as Spike uk, would u guys please respond when you read this 😉

Re: Can an MP chase the UKBA to decide quickly?

Posted: Wed Mar 06, 2013 8:24 am
by flipper77
sara1991 wrote:Can you please help me with the email addresse's you emailed including Rob's plz?

Btw is Rob the Chief Executive ??
The email address is as per the complaints link posted above. Rob Whiteman's address is Rob.Whiteman@homeoffice.gsi.gov.uk. A quick google search will tell you more than you ever wanted to know about him. (But yes, he is the CE of the UKBA).