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Hello everyone,
My sister applied for EUSS Family permit In the end of March.
So far we haven't had any response from UKVI.
How do we escalate the matter? Most of all - how do we get her passport back?
Thanks in advance.

Hey mate,

I'm currently out of the country with my Danish spouse (I'm the brit), she submitted BIOS at the end of March also (22nd). So far we've just got a bunch of complex mails as well as false hope.

Tried escalating this to UKVI, but sadly, it does nothing.

MP's are not very good either, takes 2-3 weeks to hear from the Home Office with a copy and paste we received before.

Also, I got this note from UKVI when trying to escalate via their "paid" service.

Thank you for contacting the EU Settlement Resolution Centre.

From the information you have provided, it appears that your question is not related to the EU Settlement scheme and we are, therefore, unable to advise you on your specific query.

Please note that we do not deal with EUSS family permit applications. As they relate to entry clearance to the UK, they are dealt with by our Visas department.

For help with your query, please contact:

Freedom of Information / Requests: 0207 035 4745
HM Passport Office / Passport Applications / Complaints: 0300 222 0000
Minicom – Hearing Impaired: 0207 035 4742
UKVI – Applicant Sponsorship: 0300 123 4699
UKVI – Asylum: Contact Migrant Help on 0808 801 0503 or email ASCorrespondence@migranthelpuk.org
UKVI – General and Visas: 0300 790 6268 or visit
https://www.gov.uk/apply-to-come-to-the-uk
HMRC National Insurance Number Enquiries: 0800 141 2075
Commonwealth Taskforce: 0800 678 1925
Biometric Residence Cards/Permits visit:
https://www.gov.uk/biometric-residence-permits
Should you require further information about the EU Settlement Scheme, please go to https://www.gov.uk/settled-status-eu-citizens-families

Please note we cannot deal with any enquiries/replies sent directly to this mailbox.

Yours sincerely,

EU Settlement Resolution Centre
UK Visas & Immigration

Also, I called their paid service this morning - said the EUSS FP timeline is now sitting at 6 months.

On your last, can you clarify that please?

It will take 6 months to get a decision?

Maile wrote: ↑

Fri Jun 18, 2021 3:08 pm

Hey mate,

I'm currently out of the country with my Danish spouse (I'm the brit), she submitted BIOS at the end of March also (22nd). So far we've just got a bunch of complex mails as well as false hope.

Tried escalating this to UKVI, but sadly, it does nothing.

MP's are not very good either, takes 2-3 weeks to hear from the Home Office with a copy and paste we received before.

Hi, what did you apply for? You say you are a "brit"? Is it a Surinder Singh application?

Davy888 wrote: ↑

Sat Jun 19, 2021 10:13 am

On your last, can you clarify that please?

It will take 6 months to get a decision?

Hi Davy,
It could be a couple of weeks, it could be months, also. They are overloaded, I think.

Hey,

Sorry, yes, I am the british sponsor for my Danish wife.

They said at UKVI paid service, that it can take up to 6 months, so they've been moving the goal post from 15 days, 6 weeks, 12 weeks now 6 months.

Yes - it's also the surinder singh - Join a qualifying british citizen - EUSS Family Permit.

They implied they were drowned, so I don't expect anything this month. But I have had a few others who did their bio's around the same time get a decision in made response.