British Passport application processing timelines (only)

[humanvoid]

Hi folks,

Applied via Check&Send on 19th of May having heard nothing since (no sms, letters, anything). Is this normal?

[vzum]

Passport for: 3 Adults
Application Type: New (Naturalized)
Method of application: Check and Send Service
Date of application: 19/05/2014
Date application received by IPS: 21-May-2014 at Peterborough
Date of SMS Received: 22/05/2014
Date of return of documents:19/06/2014
Date of receipt of interview letter: 18/06/2014
Date of Passport Appointment: 20/06/2014 (At Luton)
Date of Passport Receipt: 24/06/14

[emmaluck]

What seems to the problem with Durham ? They still appear to be treating first week of May while Peterborough is now on third week of May.

[humanvoid]

What seems to the problem with Durham ? They still appear to be treating first week of May while Peterborough is now on third week of May.

Ours is also with Durham office, have no idea why such delay and no communication.

[beebritish]

Update:
Application Type: Naturalisation first adult British passport
Method of application: Post Office: Check and Send
Date of application: 16/5/14
Date application received by IPS: 21/5/14
Date of return of documents: 24/06/14
Date of receipt of interview letter: 18/06/14 (dated 16/06)
Date of Passport Appointment: 28/06/14 (I wanted a Saturday appointment at Crawley's office, they told me I can be as picky as I want!)
Date of Passport Receipt: Waiting

[beebritish]

Hi folks,

Applied via Check&Send on 19th of May having heard nothing since (no sms, letters, anything). Is this normal?

No, it isn't and it shouldn't be. Call the 0300 number you were given when you submitted the application and try to escalate your case to examiner team. If this doesn't work, I'd suggest you contact your MP to contact them directly.

[anandv76]

3 passport applications

Passport for: 1 Minor, 1 Adult
Application Type: New
Method of application: Secure next day delivery in non-bend envelope, enclosing a cover letter requesting to not bend the certificate and to use the enclosed non-bend self-addressed secure next day delivery stamped envelope
Date of application: 13-May-2014
Date application received by IPS: 16-May-2014 by Peterborough Passport Office
Online enquiry raised: 10-Jun-2014
Reply to enquiry received: 11-Jun-2014
Date of receipt of interview letter: 14-Jun-2014
Date of return of documents: 17-Jun-2014
Date of Passport Appointment: 21-Jun-2014 (Chelmsford as London fully booked for 4 weeks)
Date of Passport Receipt: 24-Jun-2014

Passport for: 1 Adult
Application Type: New
Method of application: Secure next day delivery in non-bend envelope, enclosing a cover letter requesting to not bend the certificate and to use the enclosed non-bend self-addressed secure next day delivery stamped envelope
Date of application: 23-May-2014
Date application received by IPS: 27-May-2014 by Peterborough Passport Office
Online enquiry raised: 16-Jun-2014
Reply to enquiry received: 19-Jun-2014
Date of receipt of interview letter: 24-Jun-2014
Date of return of documents: 25-Jun-2014 (expected)
Date of Passport Appointment: 29-Jun-2014 Yes, Sunday at London even though i was told only a week or so ago that London was fully booked for 4 weeks)
Date of Passport Receipt: TBC

[juliemjohn]

Application Timeline

Passport for: Adult
Application Type: New - (After Naturalisation)
Method of application: Check & Send through Post Office on 04th June 2014
Date of application: 03-June-2014
Date of Fees deduction: N/A (Fees taken at the Post Office)
Date application received by IPS: SMS on 09-June-2014
E-mail confirmation received from IPS: 10-June-2014 (Belfast Office)
Date of return of documents: WAITING
Date of receipt of interview letter: WAITING
Date of Passport Appointment: WAITING
Date of Passport Receipt: WAITING

[shiva29]

HI Jordiee,

Please can you advise me, did you get any documents from passport processing team to fill and send them back since you applied thru online. I learnt that, the parents details are not asking while the application filled in online and in my case also the samething happened and sent to them two weeks ago. Then i checked here and understand that, whoever filled in online application, they will be asked the parents detail by sending an additional form to fill their parents detail, after that only the passport application was processed.

So, in your case, was it similiar thing happend and how did go your online passport processing....please advise me.

Thanks

Passport for: Adult
Application Type: First Adul Passport
Method of application: Online
Date of application: 14th May
Date of Fees deduction: N/A
Date application received by IPS: 14th May
Sent documents the following day: 15th May
SMS recieved: Never
Date of receipt of interview letter: 19th dated 17th June
Date of return of documents: 19th June
Date of Passport Appointment: 23rd June (In derby which is 2 hours from me as Peterbourgh passport office are not doing interviews)
Date of Passport Receipt: TBA

I fly out on the 2nd of July so now I'm very hopeful I should make it,
Good luck to all

[mrsenn]

Passport for: 1 Adult
Application Type: New
Method of application: Post office Check n send service
Date of application: 07-May-2014
Date application received by IPS: 14-May-2014 by Durham Passport Office
Date of receipt of interview letter: Awaiting
Date of return of documents: Awaiting
Date of Passport Appointment: Awaiting
Date of Passport Receipt: Awaiting

It has been more than 7 weeks since I made my application and I haven't received any letter. Repeated phone calls to 0300 number as well as Durham office not yielding any results. All they say is documents etc seem to be alright and it is still being examined and that I should receive a letter for interview soon. Any suggestions guys as to what I can do ?

[jsamad]

Hi,
My Wife gave an interview on Saturday(21ts June), but so far have not seen anything on Passport, no SMS message, when called 0300 number they said it might still take 6weeks to get the passport, has anyone had anything similar?
As far as I have seen on the forum, most of them who have had interview done, the passport has been delivered in couple of Days, but this is been strange for me, that there have been no update on my Wife's Passport.

Thanks
Samad

[Jordiie]

Hi Shiva29
My online passport application had the page for my parents details I think they have corrected the error now and as for the process it's really simple & was dealt with witching a reasonable time scale. You have to print the declaration form etc but once it's all sent off it's fine.
Jsamad,
I had my interview Monday and still haven't herd anything back and looking through recent posts it seems people are getting there's 2-3 days after the interview. I've rang the 0300 number and they advised 4 working days after the interview it will be dispatched & I go away a week today so I deceived to ring them then the woman at the interview said it's 7-10 working days and then I was advised by an agent on the phone there dispatched as soon as there printed so I think something is going wrong with this. My interview was done by contingency as there online systems were down, I think I might have failed as I was only asked 6-8 questions and got most of them wrong mums dob etc only out by 2 days. But as for someone else quoting it's impossible to fail and interview it's not. A girl at work failed because her signature was different and had to start the whole process again.
Good luck to all

[emmaluck]

Application Timeline
Passport for: 2 Adults +1 Child
Application Type: New (Nationalised + Registered)
Method of application: Post Office Check and Send
Date of application: 14 /05/2014
Date application received by IPS Durham :20/05/2014
Date of return of documents of Minor: 20/06/2014
Date of return of documents of Adults:
Date of receipt of interview letter:
Date of Passport Appointment: 01/07/2014
Date of Passport Receipt of Minor: 18/06/2014
Date of Passport Receipt of Adults:

[emmaluck]

Passport for: 1 Adult
Application Type: New
Method of application: Post office Check n send service
Date of application: 07-May-2014
Date application received by IPS: 14-May-2014 by Durham Passport Office
Date of receipt of interview letter: Awaiting
Date of return of documents: Awaiting
Date of Passport Appointment: Awaiting
Date of Passport Receipt: Awaiting

It has been more than 7 weeks since I made my application and I haven't received any letter. Repeated phone calls to 0300 number as well as Durham office not yielding any results. All they say is documents etc seem to be alright and it is still being examined and that I should receive a letter for interview soon. Any suggestions guys as to what I can do ?

Keep calling them to chase your application

[BC_Applicant]

Applied on 29th May from London. Application has reached Peterborough on 2nd June sms received on 3rd June. Its been sometime lets see how soon it comes!

[olivier80]

I have sent my application for my first british passport to Glasgow. Anybody here sent the application to them?

I am going on holidays on the 3/08 and I have applied on the 10/06 so I started feeling anxious a little bit. Do you think I may get in time?
I have an Italian passport that I sent to them through my application. Within my application form, I have enclosed an envelope with a fast track stamp but nobody sent it to me back yet. When do you think I should contacted them regarding this issue?

thank you for your helps !

[Castro32]

Realistically speaking, it is hard to tell when your documents will be sent back even though you kindly provided an envelope for that reason. The best thing to do will be to call them and ask them to send it back to you ASAP as you will be needing soon, however you might be lucky and receive it any time from now.

[juliemjohn]

Application Timeline

Passport for: Adult
Application Type: New - (After Naturalisation)
Method of application: Check & Send through Post Office on 04th June 2014
Date of application: 03-June-2014
Date of Fees deduction: N/A (Fees taken at the Post Office)
Date application received by IPS: SMS on 09-June-2014
E-mail confirmation received from IPS: 08-June-2014 (Belfast Office)
Date of return of documents: WAITING
Date of receipt of interview letter: WAITING
Date of Passport Appointment: WAITING
Date of Passport Receipt: WAITING

[AndyAndy]

Hi,
My Wife gave an interview on Saturday(21ts June), but so far have not seen anything on Passport, no SMS message, when called 0300 number they said it might still take 6weeks to get the passport, has anyone had anything similar?
As far as I have seen on the forum, most of them who have had interview done, the passport has been delivered in couple of Days, but this is been strange for me, that there have been no update on my Wife's Passport.

Thanks
Samad

Hi, Samad we are in the same situation as you are. Me and my wife had the passport interview in London Victoria Office on 21st of June. Their online system was down and they had to write all our answers in the paper form without any reference for our original application. When we asked if the fact that the system is down somehow can affect passport sending time, they said it shouldn't. I think it does affect it, because they had to send our answers form to the passport office and someone has to manually check the answers again. They told us that it can take up to 10 working days to send the passport.

Don't trust 0300 number, based on my experience those people don't know anything and their computer system is not reliable. I would probably call the passport office directly.

[sami01]

Update in red

Application Type: first adult passport
Method of application: Check and Send
Date of application: 02/06/2014
Date SMS Received: never received- received by Durham office on 06/06/2014
Date of return of documents:
Date of receipt of interview letter:
Date of interview appointment: 03/07/2014
Date of SMS that Passport is being printed:
Date of Passport Receipt:[/quote]


just three weeks to getting an interview, I had to contact both Harriet Harman and Jonathan Ashworth, MP for London and leicester to intervene since I was told by Durham on Monday that they are currently looking at applications from 06 May. I need to travel in August but got a phone call this morning noting my reference number.

[cofe]

Update
Passport for: 2 Adults
Application Type: New (Naturalized)
Method of application: Check and Send Service
Date of application: 13/05/2014
Date application received by IPS: Awaiting
Date of SMS Received: 16/05/2014
Date of return of documents: 18/06/2014
Date of receipt of interview letter: 14/06/2014
Date of Passport Appointment: 21/06/2014 (At Luton)
Date SMS received with passport printing status : 23/06/2014
Date of Passport Receipt: 24/06/2014

Got the passports finally. Thanks to everyone in the forum, and good luck to those who are waiting.

[shiva29]

Hi,
My Wife gave an interview on Saturday(21ts June), but so far have not seen anything on Passport, no SMS message, when called 0300 number they said it might still take 6weeks to get the passport, has anyone had anything similar?
As far as I have seen on the forum, most of them who have had interview done, the passport has been delivered in couple of Days, but this is been strange for me, that there have been no update on my Wife's Passport.

Thanks
Samad

Hi, Samad we are in the same situation as you are. Me and my wife had the passport interview in London Victoria Office on 21st of June. Their online system was down and they had to write all our answers in the paper form without any reference for our original application. When we asked if the fact that the system is down somehow can affect passport sending time, they said it shouldn't. I think it does affect it, because they had to send our answers form to the passport office and someone has to manually check the answers again. They told us that it can take up to 10 working days to send the passport.

Don't trust 0300 number, based on my experience those people don't know anything and their computer system is not reliable. I would probably call the passport office directly.

HI ,

Do you know the passport office number to call them directly. Please share with us, that would help to most of the people in the forum pls.

Thanks

[vickyv]

Hello I have received my brown envelope yesterday , it has been APPROVED

Iv applied on 25 April
Credit Card was charged on 02 May
Confirmation Letter on : 09 May
Approval : 25 June

Ceremony : 16 July

Nationality : Polish
( 9 Years in Uk, the same Employer 7 Years)
English : B1 CEFR "Trinity College"

Good Luck to everyone who is still waiting.
Great feeling

[nina-23k]

Hi, I am in same situation like you.. went for interview on Friday the 20th and still havent received my passport. Yesterday i called the 0300 and they didnt provide me any update. Today i called again the 0300 number and the lady was very helpful. She told me the passport is sent for printing and she gave me the DX tracking number and told me it should be with me tomorrow.

Call the Helpline again, some people working there do help a lot. I will say insist and call them again and again and you should find 1 person who will give you an update.

Hi,
My Wife gave an interview on Saturday(21ts June), but so far have not seen anything on Passport, no SMS message, when called 0300 number they said it might still take 6weeks to get the passport, has anyone had anything similar?
As far as I have seen on the forum, most of them who have had interview done, the passport has been delivered in couple of Days, but this is been strange for me, that there have been no update on my Wife's Passport.

Thanks
Samad

Hi, Samad we are in the same situation as you are. Me and my wife had the passport interview in London Victoria Office on 21st of June. Their online system was down and they had to write all our answers in the paper form without any reference for our original application. When we asked if the fact that the system is down somehow can affect passport sending time, they said it shouldn't. I think it does affect it, because they had to send our answers form to the passport office and someone has to manually check the answers again. They told us that it can take up to 10 working days to send the passport.

Don't trust 0300 number, based on my experience those people don't know anything and their computer system is not reliable. I would probably call the passport office directly.

HI ,

Do you know the passport office number to call them directly. Please share with us, that would help to most of the people in the forum pls.

Thanks

[jsamad]

Thanks nina-23k, shiva29 and Andy, for responses.
My wife had also given it on 21st, as suggested by nina-23k I suppose the only option is to keep calling the 0300 number and ask for update.
I have got my interview today, so hopefully will ask there also once on the progress and the reason for delay.