not possible to reply to home office

[ederson231]

Hi everyone,

I’ve received a UKVI request for further evidence for an application and the email says to upload documents via the application dashboard within 10 working days.

I can successfully log into the account and see the application reference, however there is no section/button anywhere to upload evidence or representations.

The email came from [home.office.atlas@notifications.service.gov.uk](mailto:home.office.atlas@notifications.service.gov.uk) and I’m not sure if replying to it will work as I believe it may be a no-reply address or replies are not monitored.

Has anyone experienced this before or knows how to submit the evidence when the upload option is missing?

Thanks in advance.

[ederson231]

can anyone help please as the deadline is today.