There is no point she got 4 sets of any documents at all. I have checked with her many times.
The only thing she confirms is that immigration handed over her passport and a letter to the Airlines staff. When she got to Brazil, immigration was waiting for her and they handed over her passport to her. When she asked for that documents Brazilian immigration said its for them.
I will try to contact UKBA at Heathrow and try to find out some info, and will let you guys know.
Thanks guys
Lucapooka wrote:This is beginning to sound very strange indeed. I'm not sure you have the full facts, and if you don't have clear information to give the forum, the forum can't return clear information to you.
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I doubt very much she would have been given no documentation at all.
She should have at least FOUR sets:IS86-EXPLANATION FOR FINGEPRINTS,IS91R and IS81-BOTH EXPLAIN REASONS FOR DETENTION and finally IS82A-Reasons for refusal.
Frankly, I find it hard to believe she would have been given none of these. In fact, the IS82A is never given to anyone but the passenger, so highly unlikey the airline or Brazilian immigration would have been in possesion of it.
I suggest you speak to her again.[/quote]