Hello,
I'm writing (like many others here) to see if I can get advice on my (potential) ILR status application. Mid-September of this year marked 5 years in the UK (I'm here on a Tier 2 - General visa sponsored by my company). I've been travelling extensively (especially during the last year or so) due to work, but based on my communication with
Company Name Removed by Mod (which my employer is a client of), I'm not eligible until 2020 (due to the days I've been outside the UK).

I had a bad experience with them as they initially gave me incorrect information (saying I was eligible February of 2016) and I had to go back and forth asking about different pieces of data, the reasoning behind it, etc, etc. After lots of emails, I'm not told that I need to wait another 5 years. I'm very much upset and trying to see if there is no other way.
Mid-Sep 2010 - Entered UK to start new job with employer (with a 3-year visa)
August/September 2013 - Visa extended (to same type)
October 2016 - Visa expires
Below is a breakdown of all my travels (both personal and business) using a spreadsheet I was provided by
Company name removed by mod. Last number is the actual number of days 'outside of the UK' for the specific trip.
1 27 October 2010 - 31 October 2010 / Personal (3)
2 16 November 2010 - 28 November 2010 / Business (11)
3 29 December 2010 - 02 January 2011 / Personal (3)
4 19 January 2011 - 22 January 2011 / Personal (2)
5 20 April 2011 - 03 May 2011 / Personal (12)
6 25 August 2011 - 06 September 2011 / Business (11)
7 29 September 2011 - 01 October 2011 / Personal (1)
8 21 November 2011 - 05 December 2011 / Business (13)
9 21 December 2011 - 30 December 2011 / Personal (8)
10 19 March 2012 - 25 March 2012 / Personal (5)
11 25 May 2012 - 05 June 2012 / Business (10)
12 18 August 2012 - 21 August 2012 / Personal (2)
13 28 September 2012 - 16 October 2012 / Personal (17)
14 09 November 2012 - 30 November 2012 / Business (20)
15 23 December 2012 - 30 December 2012 / Personal (6)
16 14 March 2013 - 20 March 2013 / Personal (5)
17 13 June 2013 - 26 June 2013 / Business (12)
18 04 August 2013 - 14 August 2013 / Business (9)
19 12 December 2013 - 04 February 2014 / Business/Personal (53)
20 09 March 2014 - 20 April 2014 / Business (41)
21 12 June 2014 - 14 June 2014 / Personal (1)
22 17 June 2014 - 07 August 2014 / Business (50)
23 23 August 2014 - 22 September 2014 / Business (29)
24 05 October 2014 - 01 December 2014 / Business (56)
25 09 December 2014 - 11 December 2014 / Personal (1)
26 16 December 2014 - 05 June 2015/ Business/Personal (170)
27 22 June 2015 - 27 June 2015 / Business (4)
28 10 July 2015 - 15 July 2015 / Personal (4)
29 03 August 2015 - 17 August 2015 / Business (13)
30 12 September 2015 - 29 September 2015 / Business (16)
31 12 November 2015 - 17 November 2015 / Personal (4)
32 29 November 2015 - 02 December 2015 / Personal (2)
Company name removed by mod is saying that because there are 12-month periods I've been outside of the UK for more than 180 days (even if it's for work), my first 12-month Travel Year that will count toward the time in the UK is not 2010.
I've spoken to the director of my company who spoke to HR about this and he told me that it seems this is the new policy put in place, thus there's nothing I can do about it and that if I wish to seek secondary advice I could do that privately.
If I have to wait another 5 years, honestly I'm not sure if I will stay in this country any longer. I cannot even get a mortgage now because that requires 1) ILR status OR 2) minimum 18 months on my visa.
Is there really no way around this? I don't mean breaking the law obviously, but is it true there are no exceptions even if most of days outside of the UK was for work? If so, I feel like a big fool as I wouldn't have gone on these business trips had I known.
Thank you very much for your time. ANY advice would be appreciated.
Jean