Help: Question on Immigration Health Surcharge

[kolaxy]

Hi everyone. My wife made an FLR(M)application within UK last week and got a letter for biometric and a letter requesting for IHS payment. We paid £500 for IHS when she applied and gave the IHS Number. Pls see the attachment for the Home Office letter. Is she supposed to pay £600 instead? If yes, pls what do we do next?

Thanks for your assistance in advance.

PS;

Home Office letter states;

What is missing

Incorrect or no fee paid

The specified fee has not been paid. You can find information on our current fees at http://www.....

The statement next to the box ticked below provide more detail about your failure to pay the specified fee and the steps the steps you must now take to validate your application.

** You have not made a payment to cover the IHS. Please log into the online portal https:www.......and make the appropriate payment. You do not need to send anything to us to show you have paid. When we have received s completed valid application, we will consider it in accordance with......

[Casa]

£500 is the correct amount.

[kolaxy]

[quote="Casa"]£500 is the correct amount.[/quote]

Thanks Casa for your superfast response. That's exactly what I did but they say the application is invalid until we make the payment. Is it okay to re-send the IHS Number with the payment receipt. I also plan to ring them on Monday. I'd have ring them today but I'm not sure they open. We're doing the Biometric registration today. Thanks.

[Casa]

£500 is the correct amount.

Thanks Casa for your superfast response. That's exactly what I did but they say the application is invalid until we make the payment. Is it okay to re-send the IHS Number with the payment receipt. I also plan to ring them on Monday. I'd have ring them today but I'm not sure they open. We're doing the Biometric registration today. Thanks.

Yes I would do that. I agree that they are unlikely to be working today, but it's worth a try. I guess you've checked with your bank that the payment went through OK?

[kolaxy]

Thanks Casa. Yes, the payment went through. I made the payment on the 19th of December, 2015. It says £500 Immigration Health Surcharge paid on my Bank statements. I'll do all that you've advised. Thanks a Million.