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cdraina, now that a decision has been made you can phone the HSMP helpline and speak with the caseworker to find out the reasons for refusal. It was standard practice for the phone person not to put you through to the caseworker while your application was under consideration. However, now that a decision has been made you should be able to talk with the caseworker. Be polite to the phone rep person and you should have no problem getting through to the caseworker. Good luck.cdraina wrote:got a REJECTION. They have sent doucments by airmail, I secifically requested for a courier pick
Now the wait starts to know the reason for REFUSAL!