Held at border every time, besides BRP

[ElisabethCenaj]

Hello,
I am German and in the UK for eight years now. My husband is from Albania, we got married last year and he got his Biometric Residency Permit as a Family Member of an EEA Citizen last June. Travelling should be easy now, but it is not.
Even though entering the UK together with me, he is getting detained at UK border every time, and I have to sit and wait for an hour or so until they release him.
This has happened three times now, and we have been told that it is due to his history of refused applications on his record.
How can we stop this?
Any advise is appreciated.
Thank you!

[Doublestarxx]

You should write a formal complaint to UKVI complaint department explaining that your husband is now a family member of European citizen exercising her treaty rights in the UK. Tell them about the inconvenience it causes to you as the European national. My family friend had similar experience and I drafted a letter that was sent by email to the complaints department and after a couple of weeks they responded and told them they have updated the records and he shouldn't have such delays. All the travels after the letter, the partner has never been delayed again apart from the usual 1 or 2 mins question should she travel alone at the border.