UKVCAS Super Priority Service

[madihaali_304]

I also applied through a solicitor and am yet to receive a decision...

Congrats Jibrankayub, glad to hear that some people are getting a relatively quick turnaround!

[FarooqShah86]

I also applied through a solicitor and am yet to receive a decision...

Congrats Jibrankayub, glad to hear that some people are getting a relatively quick turnaround!

Exactly! I gave my biometrics on the 1st! still waiting!
Congrats Jibrankayub

Has anyone heard anything back particularly the ILR applicants via Tier 2 General?

Thanks

[allyf]

Couldn’t help but chuckle over the “thank you for using the super priority service”...

[cja_1234]

I also applied through a solicitor and am yet to receive a decision...

Congrats Jibrankayub, glad to hear that some people are getting a relatively quick turnaround!

Exactly! I gave my biometrics on the 1st! still waiting!
Congrats Jibrankayub

Has anyone heard anything back particularly the ILR applicants via Tier 2 General?

Thanks

Not yet from me. I also did the biometrics on the 1st. I know it could be anecdotal but it seems SET (O) under Tier 2 route is particularly slow.

[badhodor]

Nothing for me either. Set O from tier 2. Appointment on 1st December @ Croydon.

Still waiting......

[bhcool]

I also applied through a solicitor and am yet to receive a decision...

Congrats Jibrankayub, glad to hear that some people are getting a relatively quick turnaround!

Exactly! I gave my biometrics on the 1st! still waiting!
Congrats Jibrankayub

Has anyone heard anything back particularly the ILR applicants via Tier 2 General?

Thanks

Not yet from me. I also did the biometrics on the 1st. I know it could be anecdotal but it seems SET (O) under Tier 2 route is particularly slow.

Same here applied on 28th Nov Set (O) under tier 2 no reply yet.

[bhcool]

Hi Guys,

Anybody attended their biometrics on or after 26th November 2018 has received email/post with approval conformation or biometric card?

i have attended my biometrics on 26th and have not heard anything since then.

Thanks

Hi venk, any update

Hi Sunny

Nope,fingers crossed.

Thanks.

@ Venk, Sunnysakhi , any update for you guys?

[norty109]

Could be a chance that applications on Saturday are going to backlog? UKVI works 5 days and UKVCAS 6 days so if Monday UKVI is clearing Friday, then Tuesday they will clear Monday first to meet deadline logically? Not sure how it works bit there is a disparity between application received days and application processing days isn't it.

[mail9]

anybody who has got it escalated twice and havent heard?
i thought on escalation the case worker will look into the application!

[badhodor]

Got this email today @9:35 am. Don't know what to do now.



Thank you for contacting UKVI Contact Centre.

Unfortunately, we are unable to process your referral as our records show that your application is still within the service standard.



For further information about Front End Services please visit:

https://www.gov.uk/guidance/ukvis-new-f ... ed-to-know





UKVI is keen to continually review and improve its service to our customers. To help us to do so we would be grateful if you could complete a short online survey. Please access the survey using the following link:





Yours sincerely,





UK Visas and Immigration





Please note, any emails received into this mailbox will be deleted and no action will be taken.



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[ilovethebeatles]

My best guess is staff at Premium Offices (PO) will now do the Super Priority Service and so applications from 57 centers will be allocated to each PO, and then to each caseworker. This causes the disparity in timing because it depends on how quick each caseworker/PO does their job. If individual caseworkers had had access to centrally managed system then it would have been on first come first serve basis for all.

Could be a chance that applications on Saturday are going to backlog? UKVI works 5 days and UKVCAS 6 days so if Monday UKVI is clearing Friday, then Tuesday they will clear Monday first to meet deadline logically? Not sure how it works bit there is a disparity between application received days and application processing days isn't it.

[ilovethebeatles]

When I contacted UKVI helpline, I got this message about 30 minutes after the call. But few minutes after that, I got email from caseworker. So, it is kind of standard email but it means your application has not been touched yet.

Got this email today @9:35 am. Don't know what to do now.



Thank you for contacting UKVI Contact Centre.

Unfortunately, we are unable to process your referral as our records show that your application is still within the service standard.



For further information about Front End Services please visit:

https://www.gov.uk/guidance/ukvis-new-f ... ed-to-know





UKVI is keen to continually review and improve its service to our customers. To help us to do so we would be grateful if you could complete a short online survey. Please access the survey using the following link:





Yours sincerely,





UK Visas and Immigration





Please note, any emails received into this mailbox will be deleted and no action will be taken.



**********************************************************************
This email and any files transmitted with it are private and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error please return it to the address
it came from telling them it is not for you and then delete it from your system.
This email message has been swept for computer viruses.

**********************************************************************

[badhodor]

But It was Super Priority 24 hours thing? how is it still within service standards?

When I contacted UKVI helpline, I got this message about 30 minutes after the call. But few minutes after that, I got email from caseworker. So, it is kind of standard email but it means your application has not been touched yet.

Got this email today @9:35 am. Don't know what to do now.



Thank you for contacting UKVI Contact Centre.

Unfortunately, we are unable to process your referral as our records show that your application is still within the service standard.



For further information about Front End Services please visit:

https://www.gov.uk/guidance/ukvis-new-f ... ed-to-know





UKVI is keen to continually review and improve its service to our customers. To help us to do so we would be grateful if you could complete a short online survey. Please access the survey using the following link:





Yours sincerely,





UK Visas and Immigration





Please note, any emails received into this mailbox will be deleted and no action will be taken.



**********************************************************************
This email and any files transmitted with it are private and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error please return it to the address
it came from telling them it is not for you and then delete it from your system.
This email message has been swept for computer viruses.

**********************************************************************

[badhodor]

What did the caseworker say in the email 30 mins later? was it with the decision?

[badhodor]

Sorry, I just read your story on the forum "ilovebeatles".

It''s been an hour since that email and I haven't received anything from caseworker or anyone for that matter. Do you reckon I should call them again and ask how is this within service standards?

[venk]

Hi Guys,

Anybody attended their biometrics on or after 26th November 2018 has received email/post with approval conformation or biometric card?

i have attended my biometrics on 26th and have not heard anything since then.

Thanks

Hi venk, any update

Hi Sunny

Nope,fingers crossed.

Thanks.

@ Venk, Sunnysakhi , any update for you guys?

Not yet buddy! As per manibala who recently got approval after 18 days to his biometric appointment. So I am hoping similar timelines apply to me.

[mail9]

Sorry, I just read your story on the forum "ilovebeatles".

It''s been an hour since that email and I haven't received anything from caseworker or anyone for that matter. Do you reckon I should call them again and ask how is this within service standards?

i have had that exact email once when i escalated last Monday 3rd December and again another one yesterday which said it has not yet been processed yet. yesterdays email was as follows:
"Thank you for contacting UKVI Contact Centre.

Our records show your application has not yet been completed.

We are unable to advise when a decision will be made but you will be notified in writing once made.

We are sorry we cannot be of further assistance at this time.

UKVI is keen to continually review and improve its service to our customers. To help us to do so we would be grateful if you could complete a short online survey. Please access the survey using the following link:

https://www.homeofficesurveys.homeoffic ... k/s/KGXV4/"
i waited tillthursday last week and kept calling them but they said not to keep calling again until it is 5 days after escalation.
I was asked to call yesterday as They said only on yesterday evening my earlier escalation on 3rd Dec ended and till then they couldn't re-escalate it. now they are asking me to wait for another 5 days! There is no news again till now. Dont know what to do

[CR001]

Can members please desist from the repetitive 'any updates, 'still waiting', 'not yet'' posts which add no value. When a member has an update, I am certain they will post an update!!!

[oldmankensey]

application: 12th Nov
Mark Lane, London Premium appointment: 30th Nov

just called UKVI and escalated. I also chatted to the woman about the whole situation.

1. They are totally snowed under with work and she said at least half the calls they're getting at the moment are dealing with slow decisions.

2. There doesn't seem to be any rhyme or reason as to why some are being badly delayed and others are going through in a day or two. Nothing geographical or based on which route you are on.

3. She took a call this morning from someone who had their premium appointment on 18th November so me, whose appointment was 30th November, didn't feel great about that.

4. "It's all a mess, it's because of the new system, there was no planning for it at all."

I have to say, I'm starting to get nervous because I'm seeing Christmas coming over the hill, my wife's FLR runs out on January 3rd and, most of all, because there's a decent chance we'll be having to re-apply due to the whole date issue.

[sunnysakhi]

Hi Guys,

Anybody attended their biometrics on or after 26th November 2018 has received email/post with approval conformation or biometric card?

i have attended my biometrics on 26th and have not heard anything since then.

Thanks

Hi venk, any update

Hi Sunny

Nope,fingers crossed.

Thanks.

@ Venk, Sunnysakhi , any update for you guys?

No net yet

[allyf]

application: 12th Nov
Mark Lane, London Premium appointment: 30th Nov

just called UKVI and escalated. I also chatted to the woman about the whole situation.

1. They are totally snowed under with work and she said at least half the calls they're getting at the moment are dealing with slow decisions.

2. There doesn't seem to be any rhyme or reason as to why some are being badly delayed and others are going through in a day or two. Nothing geographical or based on which route you are on.

3. She took a call this morning from someone who had their premium appointment on 18th November so me, whose appointment was 30th November, didn't feel great about that.

4. "It's all a mess, it's because of the new system, there was no planning for it at all."

I have to say, I'm starting to get nervous because I'm seeing Christmas coming over the hill, my wife's FLR runs out on January 3rd and, most of all, because there's a decent chance we'll be having to re-apply due to the whole date issue.

Hi oldmankensey, would they not consider the fact that your application was submitted before your wife’s expiry deadline? And therefore they accept the submission date as the start of the new visa? I’m assuming it would be like an application that sent by post?

[mail9]

Can members please desist from the repetitive 'any updates, 'still waiting', 'not yet'' posts which add no value. When a member has an update, I am certain they will post an update!!!

ok sorry
wont post again for updates.
just realized that my post has been deleted.

[badhodor]

Hi mail9,

When did you apply? and was it also for ILR ?
Mine is SET (O) Tier 2 route.
1st December Appointment @ Croydon

Sorry, I just read your story on the forum "ilovebeatles".

It''s been an hour since that email and I haven't received anything from caseworker or anyone for that matter. Do you reckon I should call them again and ask how is this within service standards?

i have had that exact email once when i escalated last Monday 3rd December and again another one yesterday which said it has not yet been processed yet. yesterdays email was as follows:
"Thank you for contacting UKVI Contact Centre.

Our records show your application has not yet been completed.

We are unable to advise when a decision will be made but you will be notified in writing once made.

We are sorry we cannot be of further assistance at this time.

UKVI is keen to continually review and improve its service to our customers. To help us to do so we would be grateful if you could complete a short online survey. Please access the survey using the following link:

https://www.homeofficesurveys.homeoffic ... k/s/KGXV4/"
i waited tillthursday last week and kept calling them but they said not to keep calling again until it is 5 days after escalation.
I was asked to call yesterday as They said only on yesterday evening my earlier escalation on 3rd Dec ended and till then they couldn't re-escalate it. now they are asking me to wait for another 5 days! There is no news again till now. Dont know what to do

[mail9]

tier 2 to ILR , nov 26th attended biometrics

[oldmankensey]

application: 12th Nov
Mark Lane, London Premium appointment: 30th Nov

just called UKVI and escalated. I also chatted to the woman about the whole situation.

1. They are totally snowed under with work and she said at least half the calls they're getting at the moment are dealing with slow decisions.

2. There doesn't seem to be any rhyme or reason as to why some are being badly delayed and others are going through in a day or two. Nothing geographical or based on which route you are on.

3. She took a call this morning from someone who had their premium appointment on 18th November so me, whose appointment was 30th November, didn't feel great about that.

4. "It's all a mess, it's because of the new system, there was no planning for it at all."

I have to say, I'm starting to get nervous because I'm seeing Christmas coming over the hill, my wife's FLR runs out on January 3rd and, most of all, because there's a decent chance we'll be having to re-apply due to the whole date issue.

Hi oldmankensey, would they not consider the fact that your application was submitted before your wife’s expiry deadline? And therefore they accept the submission date as the start of the new visa? I’m assuming it would be like an application that sent by post?

I''m not too concerned about this application, but I may have to re-apply, or appeal due to the date issue that is discussed in the link I posted. Although someone got SET(M) approval in the same circumstances yesterday, so that gave me some hope.