emerge123 wrote: ↑Thu Dec 20, 2018 1:25 pm
Hi all,
This forum has kept me going so far. Sharing my bit here.
Online application submitted by me (No legal representative) : 20th November, 2018
Confirmation received :
"Thank you for your application to the Home Office. Your application has been received and is being considered.
It may take up to six months to make a decision on your case. If we are unable to process your application within six months we will tell you as soon as possible.
Our web page contains further information on our service standards and other information which may relate to your application.
Please note that this is an automated response confirming receipt of your application and does not accept responses. Please do not reply to this email.
If there is a change in your circumstances, we kindly ask that you only contact us using this link: https://www.gov.uk/change-circumstances-visa-brp
Permanent migration team"
Sopra Steria Free appointment : 29th November, 2018 at Croydon (Super Priority) SET (O) ILR
No confirmation, no receipts.
Called on 6th Dec for update. Received the following email.
Thank you for contacting UKVI Contact Centre.
Unfortunately, we are unable to process your referral as our records show that your application is still within the service standard.
For further information about Front End Services please visit:
https://www.gov.uk/guidance/ukvis-new-f ... ed-to-know
UKVI is keen to continually review and improve its service to our customers. To help us to do so we would be grateful if you could complete a short online survey. Please access the survey using the following link:
https://www.homeofficesurveys.homeoffic ... k/s/KGXV4/
Yours Sincerely,
Called on 11th December for update. Received the following email on 12th December.
Thank you for contacting UKVI Contact Centre.
Unfortunately, we are unable to process your referral as our records show that your application is still within the service standard
For further information on UKVI service standards please visit:
https://www.gov.uk/government/organisat ... r-services
Called back straightaway (12th December) as it did not make sense. Got case escalated. Got this response on 14th December
Thank you for contacting UKVI Contact Centre.
Unfortunately, we are unable to process your referral as our records show that your application is still within the service standard.
For further information on UKVI service standards please visit:
https://www.gov.uk/government/organisat ... r-services
UKVI is keen to continually review and improve its service to our customers. To help us to do so we would be grateful if you could complete a short online survey. Please access the survey using the following link:
https://www.homeofficesurveys.homeoffic ... k/s/KGXV4/
Yours sincerely,
Called back on 18th December. Got a slightly different format but same no help response on 19th December.
Dear customer,
We are emailing you to confirm that your recent Home Office application is still under consideration and we expect to make a decision within 6 months of the date of your application, which is our service standard. If we are unable to process your application within 6 months we will tell you as soon as possible.
Our web page contains further information about our service standards and other information that you may find helpful with regard to your application.
If there is a change in your circumstances, please contact us using this link: https://www.gov.uk/change-circumstances-visa-brp
You will be notified of the outcome of your application in writing.
Things to consider:
1. If they had some system issues, then after so many contacts, they would/should have figured it out.
2. From the other posts, seems like the dates from 26th till end of Nov are the most delayed.
I will keep you posted with any further communication.
Hi all...
My first ever post/reply in this forum.
First of all, as emerge123 rightly put it- it’s this forum I’m relying on since almost 5 weeks, to keep me going(sane)...
My case looks similar to emerge123, at the outset...
Application for ILR via 5yrs Tier2 General.
Applied via Soptera in-person as “super duper priority” (meaning; an outcome in 24-hrs).
Applied at Manchester Library on Sat 24th Nov 2018; went all the way from London, as there were no slots nearby.
Since there were no communication whatsoever, I have called them thrice by now...
Have received two replies within 5 working days from UKVIContact centre and the last one yesterday from the Home Office in a slightly different format (like emerge123) had put as his first...
All it says is - I shall be informed once an outcome is made and it could go upto 6 months...
My comments:
1) I’m sure they are too busy with very many applications being applied as super-priority, as people have been fed up of these long, agonising waits of 6 or more months....but they could communicate things better. (For eg: case specific mails like - your application is complex so expect delays or we are dealing with too many applications, so delays should be expected ....rather these generic mails which doesn’t make any sense at all).
2) The only reason we spend a lot more of our hard-earned money (I had spent £8000/- for me and my family-for the last Tier-2 application which has left me bankrupt) for priority service is the urgency + to avoid this painful wait.
3) I can’t blame the new front desk service of SP- digitalising helps time scales, few glitches could be a starting problem, which should get smoother in the long run. (But they shouldn’t be allowed to advertise immigration agents besides their service, which looks unethical).
4) Can’t think of anymore now...had a lot.
Lastly, many posts has helped me calm my nerves, many thanks to them all.
For those who are worried waiting for few hrs/days, my wait did start from 24th Nov mid-day (mine is a seemingly straight forward case though)..and it still continues...
Hope the FT article helps.
And, the unlucky folks who applied in the last wk of November like me, get a £600/- voucher
Hoping for a good and early outcome, IA and start glad new yr.
Shall keep posted
