UKVCAS Super Priority Service

[abhijit19]

Hello, would anyone be kind enough to copy and paste the confirmation email they got from the Home Office after using the Super Priority Service? I applied for Set (M) today in Croydon on the 5 year spouse route and got a very cryptic email from Home Office on the same day. See below:

I’m pleased to confirm that your application for indefinite leave to remain has now been decided. You will receive your decision letter in due course. Thank you for using our super priority service.


I’m tying to decipher why they didn’t just tell me outright whether my application was approved or not. And no mention of the BRP ... Hmmm.

Hoping someone can help me! I’m quite worried.

Hi Amyabaker
I received exactly the same email, can you please let me know what was the outcome of your application? when did the decision letter arrive and was the visa granted? thank you in advance, really very worried now

The user was not granted ILR and instead put on the 10 year Partner route. See below topic.

general-uk-immigration-forum/immigratio ... l#p1728309

Hi CR001, am I right in understanding that not everybody who gets the mail saying the '...application is decided' v/s '....application is granted' have their ILR refused? I think some people on this topic received similar emails stating application has been decided and later they received confirmation letter and BRP?

You can always check here -
https://right-to-work.service.gov.uk/prove/brp-number

Enter your current BRP number and see what it says. Mine changed to "There is no limit to how long you can stay in the UK"

[morgan314]

Just to share my timeline:

Tier 2 to ILR Set O
Online application: 19th January 2019
Biometric enrollment: 28th January London premium lounge
MP escalation: 5th Feb
Phone escalation: 5th Feb
Email decision: waiting
Approval letter: waiting
BRP: waiting

Finger crossed the decision is coming soon.

2nd MP phone escalation: 7th Feb

still waiting for the reply.

[hdave01]

Hi Amyabaker
I received exactly the same email, can you please let me know what was the outcome of your application? when did the decision letter arrive and was the visa granted? thank you in advance, really very worried now

The user was not granted ILR and instead put on the 10 year Partner route. See below topic.

general-uk-immigration-forum/immigratio ... l#p1728309

Hi CR001, am I right in understanding that not everybody who gets the mail saying the '...application is decided' v/s '....application is granted' have their ILR refused? I think some people on this topic received similar emails stating application has been decided and later they received confirmation letter and BRP?

You can always check here -
https://right-to-work.service.gov.uk/prove/brp-number

Enter your current BRP number and see what it says. Mine changed to "There is no limit to how long you can stay in the UK"

Thank you very much for sharing this. This is very very useful. I'm surprised this link was never shared in this topic so far!!

I called my MP again today, they will send first email escalation to home office today. Waiting since I submitted biometrics on 28th Jan in Croydon.

[DGTIND]

I checked mine and it has been updated. Thank you for sharing the link.

[Wishingpig]

My timeline:

Online Application submitted and documents uploaded: 16 Jan 2019

Type of application: ILR 10 year LR

Biometrics submitted at UKVCAS Newport: 29 Jan 2019 (took less than 30 min and the staff were lovely).

First call to UKVI: 5 Feb 2019 - was told to call back on 6 Feb because I need to wait 5 working days after the 24 hours have run out

Second call to UKVI : 7 Feb 2019 - was told someone would be in contact with me in 3-5 days. I was also asked to choose if I preferred to be contacted by phone or email and I foolishly chose email.

I received their standard email response 1.5 hours later telling me their usual BS:

"We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the super priority service fee will be refunded."

Not impressed with this 24 hour "Super Priority" service at all.

I have a similar experience.
My timeline:
Type of application: ILR Set (O)
Biometrics submitted at UKVCAS Cryodon: 4 Feb 2019 11am
First call to UKVI: 8 Feb 2019 11:30am luckily, the guy answered by call was polite. He took my details and said he would escalate my query with the Home Office.

I received their standard email response on the same day at 2:30pm:

"We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the super priority service fee will be refunded."

So annoyed!

My legal adviser told me I have a good case, but they suspected that because I have three dependents on my current tier 2 BRP (my husband and two kids). So maybe I need to apply for them as well, so the case work could approve all at the same time.

Does anyone have tire 2 dependents applied for ILR and succeeded? Did you apply for the dependents at the same time? I didn't do that because the 24 hour super priority service is so expensive. So I decided to apply for mine first and then apply for dependents. Otherwise, if HO rejects my application, I won't lose £15k. Could someone please share your experience? Thank you and wish everyone who is still waiting get the desirable decision soon.

[hdave01]

My timeline:

Online Application submitted and documents uploaded: 16 Jan 2019

Type of application: ILR 10 year LR

Biometrics submitted at UKVCAS Newport: 29 Jan 2019 (took less than 30 min and the staff were lovely).

First call to UKVI: 5 Feb 2019 - was told to call back on 6 Feb because I need to wait 5 working days after the 24 hours have run out

Second call to UKVI : 7 Feb 2019 - was told someone would be in contact with me in 3-5 days. I was also asked to choose if I preferred to be contacted by phone or email and I foolishly chose email.

I received their standard email response 1.5 hours later telling me their usual BS:

"We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the super priority service fee will be refunded."

Not impressed with this 24 hour "Super Priority" service at all.

I have a similar experience.
My timeline:
Type of application: ILR Set (O)
Biometrics submitted at UKVCAS Cryodon: 4 Feb 2019 11am
First call to UKVI: 8 Feb 2019 11:30am luckily, the guy answered by call was polite. He took my details and said he would escalate my query with the Home Office.

I received their standard email response on the same day at 2:30pm:

"We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the super priority service fee will be refunded."

So annoyed!

My legal adviser told me I have a good case, but they suspected that because I have three dependents on my current tier 2 BRP (my husband and two kids). So maybe I need to apply for them as well, so the case work could approve all at the same time.

Does anyone have tire 2 dependents applied for ILR and succeeded? Did you apply for the dependents at the same time? I didn't do that because the 24 hour super priority service is so expensive. So I decided to apply for mine first and then apply for dependents. Otherwise, if HO rejects my application, I won't lose £15k. Could someone please share your experience? Thank you and wish everyone who is still waiting get the desirable decision soon.

My wife is on tier 2 dependent visa at the moment. However, as she arrived in UK one year after me she is still not eligible for ILR. For this reason, I didn't apply for her ILR. I guess I'll have to apply for her FLR (as her current tier 2 dependant visa expires in Oct 2019) and then next year she will be eligible to apply for ILR.

[Wishingpig]

Thank you for sharing your experience. So I guess it is not true that I need to apply for them at the same time? As your tier 2 has already been switched to ILR but your dependent (wife) can still stay on her current visa/BRP. Much appreciated!

[Wishingpig]

My timeline:

Online Application submitted and documents uploaded: 16 Jan 2019

Type of application: ILR 10 year LR

Biometrics submitted at UKVCAS Newport: 29 Jan 2019 (took less than 30 min and the staff were lovely).

First call to UKVI: 5 Feb 2019 - was told to call back on 6 Feb because I need to wait 5 working days after the 24 hours have run out

Second call to UKVI : 7 Feb 2019 - was told someone would be in contact with me in 3-5 days. I was also asked to choose if I preferred to be contacted by phone or email and I foolishly chose email.

I received their standard email response 1.5 hours later telling me their usual BS:

"We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the super priority service fee will be refunded."

Not impressed with this 24 hour "Super Priority" service at all.

I have a similar experience.
My timeline:
Type of application: ILR Set (O)
Biometrics submitted at UKVCAS Cryodon: 4 Feb 2019 11am
First call to UKVI: 8 Feb 2019 11:30am luckily, the guy answered by call was polite. He took my details and said he would escalate my query with the Home Office.

I received their standard email response on the same day at 2:30pm:

"We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the super priority service fee will be refunded."

So annoyed!

My legal adviser told me I have a good case, but they suspected that because I have three dependents on my current tier 2 BRP (my husband and two kids). So maybe I need to apply for them as well, so the case work could approve all at the same time.

Does anyone have tire 2 dependents applied for ILR and succeeded? Did you apply for the dependents at the same time? I didn't do that because the 24 hour super priority service is so expensive. So I decided to apply for mine first and then apply for dependents. Otherwise, if HO rejects my application, I won't lose £15k. Could someone please share your experience? Thank you and wish everyone who is still waiting get the desirable decision soon.

My wife is on tier 2 dependent visa at the moment. However, as she arrived in UK one year after me she is still not eligible for ILR. For this reason, I didn't apply for her ILR. I guess I'll have to apply for her FLR (as her current tier 2 dependant visa expires in Oct 2019) and then next year she will be eligible to apply for ILR.

Thank you for sharing your experience. So I guess it is not true that I need to apply for them at the same time? As your tier 2 has already been switched to ILR but your dependent (wife) can still stay on her current visa/BRP. Much appreciated!

[abhijit19]

You definitely don't need to apply at the same time.
My wife and sone are still on PBS dependant. I plan to do my wifes ILR later on in the slow route. I had no issues cause of that.

[Wishingpig]

You definitely don't need to apply at the same time.
My wife and sone are still on PBS dependant. I plan to do my wifes ILR later on in the slow route. I had no issues cause of that.

Thank you so much for confirming this. I find my legal adviser is not so helpful giving us the wrong advice.

[D_Torque]

Just out of curiosity, will the existing BRP number get updated with the ILR extension?

So, can this technically be used to check if the decision was made or not?

Also, can someone please delete my previous post!

Hi Amyabaker
I received exactly the same email, can you please let me know what was the outcome of your application? when did the decision letter arrive and was the visa granted? thank you in advance, really very worried now

The user was not granted ILR and instead put on the 10 year Partner route. See below topic.

general-uk-immigration-forum/immigratio ... l#p1728309

Hi CR001, am I right in understanding that not everybody who gets the mail saying the '...application is decided' v/s '....application is granted' have their ILR refused? I think some people on this topic received similar emails stating application has been decided and later they received confirmation letter and BRP?

You can always check here -
https://right-to-work.service.gov.uk/prove/brp-number

Enter your current BRP number and see what it says. Mine changed to "There is no limit to how long you can stay in the UK"

[abhijit19]

Just out of curiosity, will the existing BRP number get updated with the ILR extension?

So, can this technically be used to check if the decision was made or not?

Also, can someone please delete my previous post!

The user was not granted ILR and instead put on the 10 year Partner route. See below topic.

general-uk-immigration-forum/immigratio ... l#p1728309

Hi CR001, am I right in understanding that not everybody who gets the mail saying the '...application is decided' v/s '....application is granted' have their ILR refused? I think some people on this topic received similar emails stating application has been decided and later they received confirmation letter and BRP?

You can always check here -
https://right-to-work.service.gov.uk/prove/brp-number

Enter your current BRP number and see what it says. Mine changed to "There is no limit to how long you can stay in the UK"

Yes, i used my existing BRP number and it had updated my status.

[Acehlyn]

Just out of curiosity, will the existing BRP number get updated with the ILR extension?

So, can this technically be used to check if the decision was made or not?

Also, can someone please delete my previous post!

Hi CR001, am I right in understanding that not everybody who gets the mail saying the '...application is decided' v/s '....application is granted' have their ILR refused? I think some people on this topic received similar emails stating application has been decided and later they received confirmation letter and BRP?

You can always check here -
https://right-to-work.service.gov.uk/prove/brp-number

Enter your current BRP number and see what it says. Mine changed to "There is no limit to how long you can stay in the UK"

Yes, i used my existing BRP number and it had updated my status.

I'm still waiting for the new BRP of FLR. Will the BRP number be updated if the existing BRP has expired?

[hopeforall9]

My MP wrote back to me this morning and stated that he 'made urgent representations on your behalf to UK Visas and Immigration.' So fingers crossed this does the trick and gets a decision soon.

Does the 20 working days rule apply when it comes to MPs (as in the HO has up to 20 days to reply to their query) or do they have to reply sooner?

[Runmir]

can I ask for those that escalated the situation with their MP what did you use in the subject line when you sent it to them?

This is what I put in my subject line of email

“Assistance Request: Indefinite Leave to Remain Application with UK Visas and Immigration [Case ID: xxxxxxxx]”

Hi,
But I dont have Case ID , What I need to include in my email to MP to enable him to track my application. I have only got Ref number when I paid the fee.

Anyone's help will be much appreciated.
I will write straight to my MP. No escalation done not even a call to UKVI. 24 hours+ 5 working days [ right time to start ] is over by Saturday Morning.
Thanks for your help.

My timeline :
PLEASE STICK to 24 hours + 5 working days Do not call anywhere before this golden time limit.

my timeline:
17th Jan application submission ILR
31 Jan Biometric 20 mins
8th Jan ( after 24 hours + 5 working days ) : DX email for BRP with Track number
Until 7 Jan 23:59 No Email Nothing received NO Case ID Not at all. 5:50 AM 8th Jan , received an Email from DX that confirmed I will receive my BRP on 8th Jan.and I didnt because I was at work and rearrange for Monday Morning for extra 6.95 £ paid online to DX.

Take my wise advise, do not call before 24 hours ( after Biometric enrolment) + 5 working day!!!!. 8 th Jan for my case was last day of (5 working days).



Before make any call !!! think !!!! 24 hours + 5 working days!!!!! . I know is 24 hours super priority service but for now 24 + 5 working days is better than 2-4 weeks waiting time .

NO call no escalation No MP letter just reading this forum remarks and gather all the information before beginning my PLAN B ( Email to MP) . ****** 24 hours + 5 working days********. I wrote an Email for Mp and saved in the draft for Saturday( today) to send through . I was very optimistic and I knew I am in the group of so called "DX direct shock" and I was right. !!!! goodluck all and please update your status here to help other to have abit of releive while they are waiting.
https://www.gov.uk/prove-right-to-work is good to check. I didnt know this, if I knew I could see my status is changed to No limit to stay that means I am granted new leave to remain.

Before dialing say to your self I am still in 24hour + 5 working day.

Hope this releive some of your concerns.
Runmir

[mental4vray]

The painful wait is finally over. I just received email from the caseworker at 11 am saturday morning that my ILR is granted.

Here's my timeline so far:

18th January: Application submission online
24th January, 7:30 am @ Premium Lounge: Biometrics appointment
1st February: First escalation by calling 03001232241
3rd February: Complaint email at complaints@homeoffice.gsi.gov.uk
4th February 14:15: Email to MP
4th February 15:30: MP replied back saying he has raised the issue with home office and will get back to me when he has more info.
8th February: Second escalation

9th February 11:30: Email from case worked that ILR is granted.

Dear Mr XXX



I am pleased to confirm that your application for indefinite leave to remain under Tier 2 of the immigration arrangements has now been granted. You will receive your decision letter and biometric residence permit (BRP) in due course and these will confirm your immigration status.



Kind regards

Now waiting for the letter, BRP and refund.

[mental4vray]

I checked the status at https://www.gov.uk/prove-right-to-work 5 mins after I got the email from the case worker and the website was updated to "There is no limit on how long you can stay in the UK."

[JFraser]

Hello everyone,

I am planning to submit a Set(M) application at Super Priority this week.

However I note on this thread that some people have had trouble with this service.

Is it true that people have submitted a Set(M) under Super Priority only to be told that it will take six months (an so wasting 2 grand)

Or is it that Super Priority Set(M) generally take longer than a day and might require some prodding but are generally done within a month (as appears to have been the case for some)

Many thanks in advance for your assistance with this quite daunting task

[Jazz2007]

I checked the status at https://www.gov.uk/prove-right-to-work 5 mins after I got the email from the case worker and the website was updated to "There is no limit on how long you can stay in the UK."

Congrats for your ILR,

Applied for my wife FLRM on 2nd Feb 2019 i.e, Sat on Super Priority service and still waiting for the decision. Application is straighforward but dont know why this much time. I tried to check in the link with the old BRP of my wife and it says expired. I have tried with my old BRP and still the same and i'm currently on ILR. But if i enter current brp then it says no time limit. Please let me know how you people manage to find out without BRP

[Cara1]

Hi folks,

I have submitted documents online:24/12/2018
Biometrics done: 31/12/2018
Escalations: 5 times
Raised issue with MP, waiting for an appointment
I have send complaints to vatious e-mails which normally take 20 days to take any actions.

I’m really anxious. It’s been long and I’m still waiting, Anyone waiting since December?

[Wishingpig]

The painful wait is finally over. I just received email from the caseworker at 11 am saturday morning that my ILR is granted.

Here's my timeline so far:

18th January: Application submission online
24th January, 7:30 am @ Premium Lounge: Biometrics appointment
1st February: First escalation by calling 03001232241
3rd February: Complaint email at complaints@homeoffice.gsi.gov.uk
4th February 14:15: Email to MP
4th February 15:30: MP replied back saying he has raised the issue with home office and will get back to me when he has more info.
8th February: Second escalation

9th February 11:30: Email from case worked that ILR is granted.

Dear Mr XXX



I am pleased to confirm that your application for indefinite leave to remain under Tier 2 of the immigration arrangements has now been granted. You will receive your decision letter and biometric residence permit (BRP) in due course and these will confirm your immigration status.



Kind regards

Now waiting for the letter, BRP and refund.

Congratulations!! What a relief. Can’t believe case workers work on Saturday! I’m still waiting for mine. Fingers crossed.

[mrahkhan]

Hi I m going to apply my wife Long Residence ILR anyone can help me what document need to be upload and whats the application processing time if i choose 24 hours priority service and she came in UK 25 Feb 2009 ...is she able to apply now or wait till 25


Thanks
Arshad

[passing_by]

whats the application processing time if i choose 24 hours priority service

as for the processing time, i guess if you go through this thread, you will realize that the chance to receive the decision within 24 hours is not so high, looks like less than 50%

[ABasu]

I checked the status at https://www.gov.uk/prove-right-to-work 5 mins after I got the email from the case worker and the website was updated to "There is no limit on how long you can stay in the UK."

Congrats for your ILR,

Applied for my wife FLRM on 2nd Feb 2019 i.e, Sat on Super Priority service and still waiting for the decision. Application is straighforward but dont know why this much time. I tried to check in the link with the old BRP of my wife and it says expired. I have tried with my old BRP and still the same and i'm currently on ILR. But if i enter current brp then it says no time limit. Please let me know how you people manage to find out without BRP

Set(O) ILR 5 year Tier 2 General route here. Biometrics at Sopra Steria on 09/02
When I go to the link and give the details, the website shows "We can't show your record". Anyone else seeing this?

[rajauk]

Hi,
Could someone help me please. My wife is applying for her settlement visa in the next week or so. I am planning to use the super priority service. Could someone please tell me if I will be able to accompany my wife to the appointment as her English is basic and she is reluctant to go on her own. Otherwise I may have to use the normal service.
Kind regards,
Raja