ESC
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Once the application is in decision making centre the only option is to wait can't do much about it as we can't directly contact the centre. You can try calling the paid service and ask them coz in my case I was just waiting then I called them and they told me the decision has been made and they escalate the case. I'm still waiting for over a month now
I'm not sure about doing that because decision has been made doesn't state anything about the stamp. It would be a riskAfiabajan wrote: ↑Mon Sep 09, 2019 7:52 pmTry withdrawing the application,maybe they’ll take u seriously and send your passport then , if they say a decision has been made , you’ll get your passport with the stamp in it anyways since they can’t tear a page of your passportAra123 wrote: ↑Mon Sep 09, 2019 5:14 pmAfiabajan wrote: ↑Tue Sep 03, 2019 5:06 pmI think u should go to tls yourself and check if your passport is there, someone had this issue ,only to go to tls to find out his passport has been there for weeksAra123 wrote: ↑Tue Sep 03, 2019 4:41 pmI am Indian national and my Husband is Polish national I applied for EEA family permit and submitted the required documents. I had my biometrics done in Warsaw.
07th August-Boimetric and submission of documents.Recieved email-Your visa application has been sent to the Decision Making Centre for processing.
14th August-Recieved email-Your online application has been received at the UK Decision Making Centre.
19th August-Recieved email-Require additional document which were provide on the same day
20th August-Recieved email-Application not straightforward. Tried contacting the UK visa contact centre payed services they replied saying we cant provide any individual time frame.
30th August-Called the contact center payed services. The lady on the phone couldnt speak clear english she hardly understood english, somehow after managing to convey the situation she said that the decision for my application was already made on 22nd august which I didnt recieve any update about. She said she will escalate my case.
02nd September-Called again and the same lady was there on the phone she was about to escalate the case after I called her for second time. I recieved an email from her saying case was escalated and I the decision making center is replying within 15 days.
03rd September-Emailed TLS office enquiring about the case but still pending.
Still waiting for any updates on the case, checking my tracking site every hour looks like I was suppose to recieve my passport by now as the decision was made on 22nd. I dont understand what took so long for the visa office. The paid contact services were helpful for a bit but after spending 30-40pounds they hardly managed to speak english and they cant provide much information.
They sometimes don’t send you a mail to let you know your passport has arrived . Try n go tomorrow cos once you’ve received a confirmation that a decision has been made then it’s definitely with tls
This is so frustrating I'm calling the paid center like 5th time already spend £60 and they can't help me but just escalate my case and wait 15days for reply and then again re escalated. The TLS office confirmed that the passport is directly send by Sheffield visa office to courier company and then to the applicant so no point going there. The service is really ridiculous as we don't have any info where the documents are and there is no way to contact the visa office.
I’ll email UKVI on Monday God willing to find out the status of my application if I hear nothing else if they tell me a decision has been made , I’ll go to tlsjama44 wrote: ↑Wed Sep 11, 2019 8:27 amSo I got a consultant company to contact me and sent me the following information :
https://moveup.co.za/2019/09/05/tls-tracking-disrupted/
TLDR: Seems theres delays on notifications. Chances are your case might be done but due to the error in the system you havent got the notification to go pick it up
Hey guys I'm still waiting for any update it's been 6 weeks and I have tried contacting the local MP and also UK visa complaint websites but no help from anyone. I also tried asking to withdraw the passport but they said that now the decision is made I can't withdraw it. Can there be anything else I could do? I need some helpAra123 wrote: ↑Tue Sep 10, 2019 11:02 amI'm not sure about doing that because decision has been made doesn't state anything about the stamp. It would be a riskAfiabajan wrote: ↑Mon Sep 09, 2019 7:52 pmTry withdrawing the application,maybe they’ll take u seriously and send your passport then , if they say a decision has been made , you’ll get your passport with the stamp in it anyways since they can’t tear a page of your passportAra123 wrote: ↑Mon Sep 09, 2019 5:14 pmAfiabajan wrote: ↑Tue Sep 03, 2019 5:06 pm
I think u should go to tls yourself and check if your passport is there, someone had this issue ,only to go to tls to find out his passport has been there for weeks
They sometimes don’t send you a mail to let you know your passport has arrived . Try n go tomorrow cos once you’ve received a confirmation that a decision has been made then it’s definitely with tls
This is so frustrating I'm calling the paid center like 5th time already spend £60 and they can't help me but just escalate my case and wait 15days for reply and then again re escalated. The TLS office confirmed that the passport is directly send by Sheffield visa office to courier company and then to the applicant so no point going there. The service is really ridiculous as we don't have any info where the documents are and there is no way to contact the visa office.
No, this is a pretty common email. It really means what it means... Well, more waiting time, unfortunately. But it does not mean a refusal or approval.Hola_ wrote: ↑Wed Sep 18, 2019 9:40 pmHi guys,
On the 13th day after the biometrics, I received the email " the processing of your application has not been straightforward..... We will write to you again if there is any change to this........." does that mean my application was refused? I submitted my docs in TLSContact Madrid.
I received similiar email, did you get your visa? whats your timeline, please?Danidanita wrote: ↑Sat Apr 27, 2019 7:00 pmHello Faro786Faro786 wrote: ↑Thu Apr 18, 2019 10:29 am@ wifeofaking no I didn’t receive anything yet waiting since January and got a not straightforward email, I’m emailing them since February and all they say is ur application is awaiting a decision, it’s useless to email them the eco doesn’t give a response, But u can email them if u need ur passport urgently or if u have other issues just tell them that u can’t wait for a long time. But let me tell U what their response will be, ur application is being considered and awaiting a decision and if u want to escalate then u I’ll have to wait 15 working days to get a response from the relevant department which they will not respond, that’s what happened to me Lol
I also applied for a family permit in February and I havent got a decision yet. Have you received any news from them or any other speech rather than usual when phoning? I recently received this email that I havent seen in this Sheffield section, this may give people a clue about HOs job.
Thank you for your enquiry
As previously advised, prior to making a decision on an Entry Clearance application, a number of mandatory checks need to be completed in both the applicant’s home country and the UK.
Although we aim to decide all applications within our published service standards, this is not always possible as the length of time taken to complete these checks is dependent on the individual circumstances of each case.
Once these mandatory checks have been completed the results of these checks may mean that further extended checks need to be carried out, this was the case with this application.
Whilst I appreciate the delays are frustrating for the applicant UKVI policy and procedures must remain intact
UKVI is keen to continually review and improve its service to our customers. To help us to do so we would be grateful if you could complete our customer contact survey by visiting https://www.homeofficesurveys.homeoffic ... k/s/KGXV4/
If you have any further enquiries, please visit our website at www.GOV.UK
Kind Regards
XXXXX
UKVI Contact Centre Service - UK Decision Making Centre
www.GOV.UK
If someone has got his decision recently of applications submitted in January-February please update me your experience. Thanks.
@ Dilip0102 - this topic is ONLY for EEA/EU Family Permit applications which are completely different rules and requirements to your Tier 2 query. Please do not post in topics not relevant to your visa category.
Hello everyone just got my passport delivered today on 20 SEP 2019 with EEA FP for 6 months.Ara123 wrote: ↑Tue Sep 10, 2019 11:02 amI'm not sure about doing that because decision has been made doesn't state anything about the stamp. It would be a riskAfiabajan wrote: ↑Mon Sep 09, 2019 7:52 pmTry withdrawing the application,maybe they’ll take u seriously and send your passport then , if they say a decision has been made , you’ll get your passport with the stamp in it anyways since they can’t tear a page of your passportAra123 wrote: ↑Mon Sep 09, 2019 5:14 pmAfiabajan wrote: ↑Tue Sep 03, 2019 5:06 pm
I think u should go to tls yourself and check if your passport is there, someone had this issue ,only to go to tls to find out his passport has been there for weeks
They sometimes don’t send you a mail to let you know your passport has arrived . Try n go tomorrow cos once you’ve received a confirmation that a decision has been made then it’s definitely with tls
This is so frustrating I'm calling the paid center like 5th time already spend £60 and they can't help me but just escalate my case and wait 15days for reply and then again re escalated. The TLS office confirmed that the passport is directly send by Sheffield visa office to courier company and then to the applicant so no point going there. The service is really ridiculous as we don't have any info where the documents are and there is no way to contact the visa office.
Hi,iwolga wrote: ↑Wed Sep 18, 2019 9:55 pmNo, this is a pretty common email. It really means what it means... Well, more waiting time, unfortunately. But it does not mean a refusal or approval.Hola_ wrote: ↑Wed Sep 18, 2019 9:40 pmHi guys,
On the 13th day after the biometrics, I received the email " the processing of your application has not been straightforward..... We will write to you again if there is any change to this........." does that mean my application was refused? I submitted my docs in TLSContact Madrid.
From the experience of applicants on this website (and several others as well), it doesn't seem to answer any questions or speed things up. However, it may give you the feeling that you are in control of situation (at least for a bit). So if you want that (and have some extra money), go for itHola_ wrote: ↑Sun Sep 22, 2019 7:09 pmHi,iwolga wrote: ↑Wed Sep 18, 2019 9:55 pmNo, this is a pretty common email. It really means what it means... Well, more waiting time, unfortunately. But it does not mean a refusal or approval.Hola_ wrote: ↑Wed Sep 18, 2019 9:40 pmHi guys,
On the 13th day after the biometrics, I received the email " the processing of your application has not been straightforward..... We will write to you again if there is any change to this........." does that mean my application was refused? I submitted my docs in TLSContact Madrid.
Should I pay to email them about it or just wait? Has been 16 days now since biometrics.
My husband and I, submitted our application on the 22nd of May, we received a message on the 24th of May that our application had been received and followed by:
4th October. Am anxious. Documents I sent.
