Reference number: GWFXXXXXXXXX
Dear Applicant,
Your passport and supporting documentation are now ready for collection at the TLScontact UK Visa Application Centre. You can collect your documents in person or by a representative.
Collection in person
Please provide following:
Your Application Checklist
Your Original Photographic ID
Copy of Your Photographic ID
Copy of birth certificate (if collecting for a minor)*
Collecting using a representative
Please provide following:
Your Application Checklist
Copy of Your Photographic ID
Representative’s Original Photographic ID
Copy of Representative’s Photographic ID
Signed Letter of Authorisation from You (clearly stating the Representative’s details)
Copy of birth certificate (if collecting for a minor)*
*It fits with Children Protection Act, to guarantee that we are giving the passport back to one of the parents.
You can check collection times and the Centre address on the Address and opening hours page. You are advised to make prompt arrangements to collect your documents from the Visa Application Centre as TLScontact is only able to hold them for 28 days. After this time they will be returned to UK Visas and Immigration, who will pass them on to the issuing authority.
Return by Courier
If your documents are being sent back to you by courier, it will be dispatched within 24 business hours. You will receive an additional email from TLScontact to confirm when they have been dispatched. The local courier service provider may also confirm this with you, depending upon which courier is used in your area.
This is a post only email that is not monitored, please do not reply to this address. If you wish to contact us, please check our Contact Us page.
The information contained in this communication is privileged and confidential. The content is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by telephone or e-mail, and delete this message from your systems.
Best regards,
TLScontact team
https://pos.tlscontact.com/ovb_en/index.php/