Here is my timeline:Shidd1994 wrote: ↑Mon Dec 09, 2019 2:30 pmBless you. Yes it is very much So far I've not seen my husband for nearly 8 months. It's very upsetting.ms1993 wrote: ↑Mon Dec 09, 2019 2:24 pmThank you for clarifying. I suppose I’m trying to understand if the generic ‘automated’ email is fit to complexity of case or to do with manpower and other delays not related to manpowerShidd1994 wrote: ↑Mon Dec 09, 2019 2:00 pmI don't mind at allms1993 wrote: ↑Mon Dec 09, 2019 1:53 pm
It is. I’ve had the sane response from my solicitor but no escalation. Thankfully used our own email address so I can see any correspondence.
I’m still deciding whether to chase or be patient and not aggravate them.
Did you have any complexity in your case that may have resulted in the email, if you don’t mind me asking?
Nothing with the case itself, but apparently they never received my supporting documents even though I had a receipt to prove that they were all uploaded and accepted on 15th August. (Biometrics were taken on 19th August.)
So on the 50th working day that's when they sent the email saying they hadn't received my supporting documents. I then had to post my supporting documents to the scan hub in London and pay about ~£92.
Thereafter on the 58th working day I got an email saying my case is not straight forward.
Still deciding whether I should escalate or not as the customer service standard can take us up to 6 months
It’s agonising
How long have you been waiting since application and biometrics?
Application Category: Settlement Husband
Priority level: Non-Priority
Location: Islamabad
Application submitted (Online): 05/09/2019
Biometrics enrolled: 18/09/2019
Email Recieved from ECO: 10/10/2019
Sponsor and applicant interview invite: 21/11/2019
Sponsor and applicant interview date: 02/12/2019
Processing of case not straightforward email: 05/12/2019
Contacted for Collection:
Collection made:
Thankfully I saw my husband again in November but it’s just not easy when I’m trying to start a life and working full time means it’s not easy to have a jet setting lifestyle
I think you’re a month ahead of me so I hope you hear something very soon!