Could do with some advice please!!!
I recently applied for ILR for my wife using Set (M) - I called the helpline to find out when to apply ie 5 years from date visa was granted or first entry into the UK to which I was advised that it was from the date visa was granted. I called a few times to check this and it appears I was misinformed as I have just had a letter stating that my application was refused as my wife has been here 58 months and not 60 months!!! They state in the letter that if I pay an immigration health surcharge of £1000 then she can go down the 10 year family route which isn't something I want to do. My main concern here is that the fee is paid (over £3000 for priority service) has been lost and if that is the case I am going to struggle to fork up an additional £2k for another application in March.
Has this happened to anyone else?
What should i do
