Spouse Visa (Settlement) - Case Closed Status from phone call to UKVI

[Raj100]

Hello,

I have a similar situation...

My wife in India did her biometrics on the 22/02/21. All supporting documents were self uploaded online via VFS Global on the same date.

We did not receive any confirmation email from VFS Global or UKVI about confirming receipt of the application or an email stating that the application has been passed for consideration to an ECO, as some applicants get.

So today, 08/03/21 we phoned the paid helpline to make sure the application has been received and upon checking out the application number the agent said the same line "I can confirm that we have now completed all our actions and your case has been closed".

We confirmed with the agent what this meant and he said that this meant all checks have been completed and a decision has been made however they cannot see this and we would need to wait until the applicant is told to collect our passport.

However, after reading this post we are worried what this actually means for us as if, in fact, a decision has been made then this has been made very quickly, under 2 weeks since biometrics, which seems extremely fast for a non-priority application.

Neither I or my wife have been contacted by phone or email regarding the application by UKVI, so wondering what all this could mean? The responses from the call center agents are really vague that do not give much information, they seem to obviously just read scripts of their computers.

Thanks