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Spouse Visa Biometrics Not Attached - Airport Problem

Family member & Ancestry immigration; don't post other immigration categories, please!
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usernameg
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Joined: Tue Nov 26, 2019 2:02 pm
India

Spouse Visa Biometrics Not Attached - Airport Problem

Post by usernameg » Thu Sep 02, 2021 1:40 pm

My spouse received their Spouse Family Visa BRP last year in the middle of the pandemic. As they had a previous UK visa, they were able to use the IDV app and did not have to submit any new biometrics/fingerprints.

This summer on returning from a holiday abroad, the Home Office officer informed us that as the BRP was issued during Covid-19, biometric data had not been attached to the card. We were delayed at the airport as a result as they did more checks/look up previos visas. They asked us to inform the Home office that the BRP has no biometrics attached and we reported a faulty BRP to the Home office but have not heard anything back from them.

Anyone else in a similar situation and has received any instructions from the Home office? We have some travels coming up and not sure if it’s safe to travel anymore.

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