I have been waiting for my BRP card since my application (extension) under the partner route (FLR M) was approved on January 27, 2023, in the UK. Every time I report it, the BRP delivery team keeps telling me that: “We have encountered a problem when trying to produce your BRP. Our technical team are working to resolve it as soon as possible and they will contact you again in due course”.
I got my MP involved but he received the exact same message. I also launched a formal complaint to the Home Office but nothing moved forward for more than three months now. I cannot contact my caseworker directly because the confirmation email provided no such details.
I really need your help as we urgently need to travel back to my home country for the IVF treatment scheduled for this month. Anyone with similar experience:
Any advice will be much appreciated.