Just a bit of context on my situation.
I have lived in the UK for 10 years as EU citizen, after Brexit with EU settled status. I work a white collar job and so thought this will be a straight forward case, I see people getting approved within 5 weeks mark. It has been 5 months waiting for me and I have emailed citizenship support many times to check on the progress of my application, all with a standard response (please see below). In few weeks I will reach 6 months mark so I will be able to submit my complaint, after which I will also request a review of the complaint process. I have emailed my MP on 3 separate occassions with no response (he's lib dem so does not care). I am about to submit SAR request today. I am getting really frustrated with this process.
Dear Sir/Madam
Thank you for your email regarding the progress on your application for naturalisation as a British citizen.
Your application is currently under review and a number of enquiries need to be made before we can reach a decision on whether to grant citizenship.
The enquiries are still ongoing in regards to your application. As soon as the enquiries are completed, we will ensure that a decision is taken, and that you will be notified accordingly.
We thank you for your patience at this time
Kind regards
Passports, Citizenship & Civil Registration