Visa Refused based on misinterpretation of interview answer and one fabricated question

[Sadi Nor]

Dear,
My cousin skilled visa has been refused. He applied for skilled worker visa. Interview was conducted after verification of Experience letter. His interview was ok but interviewer did not present accurate answers to case worker. It was refused on 8 questions. All answers were not presented in complete form and accurate.
One question was never asked in interview and refusal letter has that fabricated question with answer in refusal letter.
Do you think re consideration is best option or admin review? Admin Review has been given?
shall i do the admin review or shall i ask my sponsor to do it?
Interview transcription and recording have been requested formally.

[razergd1]

Can you attach the refusal letter wording (please exclude personal or identifying data).

[Sadi Nor]

What fail-safes are in a boiler to ensure pressure doesn’t become dangerous? A device in the boiler where the pressure goes high and you need to bleed in the air and if the pressure goes low the boiler will go
off.
Can you tell me how you would connect two plastic water pipes together? Glue.
Can you tell me how you would connect two copper water pipes together? I will cut and clean the pipe, use flex and then use soldering.
Can you explain step-by-step the process of removing an old toilet
and installing a new one? I will check the parts, then remove them and insert the new parts and
make sure there is no leakage.
How do you conduct pressure tests on gas lines to identify leaks or
weaknesses? We use the manometer and if there is a leak we repair that.

Can you talk me through, step-by- step, how you would install a gas cooker? Visual inspection, check size and pipe height, check the gas isn’t leaking and then check the
appliance is working efficiently.
When completing work with gas, what safety codes and regulations do you need to comply with?

Repeated Question. I don’t understand.



I will apply the local industry and code.

From the responses you have given here, I am not satisfied of your genuineness as an applicant. When asked about fail-safes in a boiler to ensure pressure doesn’t become dangerous, you refer to a device which requires you to bleed the air. Whilst I believe you have identified the correct process surrounding a boiler suffering from high pressure, I also would expect someone in this role to be able to identify the particular device and offer a deeper explanation as to how this process works. As you have not, I have reason to doubt your genuineness here. When asked how you would connect two plastic pipes together, you refer solely to glue. It would be reasonable though, to expect you to describe the full process of this and the fact you have not, again leads me to doubt your genuineness. Similarly, this can be applied to the question regarding the connection of copper pipes. You have gone a little further answering this question but I still feel that you should be able to give a greater description of the process if you were genuine. When asked to explain step-by-step, the removal and installation of a toilet, your answer is incredibly vague and barely goes into detail. Again, I have reason to doubt your genuine ability after this question. When asked about conducting pressure tests, whilst you mention the manometer, you go into no detail about how this is used to identify leaks. Once more, in order to confirm that you have the required level of knowledge, I would expect you to give a far greater detailed answer. When it comes to the gas cooker question, like the toilet one, you have not given a sufficient explanation of the step-by-step approach, that the question required. The answer that you have given, does not demonstrate to me that you would genuinely be able to perform that role if required by your sponsor.
Finally, you were asked about safety codes and regulations that you need to comply with. Whilst I would not expect you to offer a detailed answer regarding UK laws, I would expect you to offer an answer that shows you are aware what kind of codes and regulations there are. Again, the fact that you are unable to do this leads me to doubt your genuineness. Overall, from your answers to the technical questions, I am not satisfied that you are genuinely intending or able, to perform the role you have been hired for.

Finally, I would like to draw attention to the following question you were asked:

Have you applied for any other jobs
in the UK? No.

Again, this answer leads me to doubt your genuineness as an applicant as you say that you have not applied for any other jobs in the UK. Given the competitive nature of the UK job market, I find it difficult to believe that you found one job, applied for it and then were interviewed and given it, especially as I was not satisfied with the technical answers you gave in this interview. As a result, I cannot be satisfied that you genuinely intend to undertake the role for which you are being sponsored.


His sponsor confirmed his answers and he was satisfied as he is also in same field and has 10 years experience.

At the end of the interview, you confirmed that you understood all the questions asked, that you were happy with the conduct of the interview and that you were still feeling fit and well. You were also asked if you wished to provide any further information. I am therefore satisfied that you were given the opportunity to answer all questions to the best of your ability.

His

[razergd1]

I'm definitely not an expert in plumbing. The refusal is due to the fact that the HO suspects that the job offer you received was tailored to get you a skilled worker visa.

It's a difficult one and I don't think there is much chance to overturn this in an admin review.
The key points they raise is that you applied to one job and got an offer and the second point is that in a technical interview your answers are not excellent.

Did your employer advertise the vacancy before offering it to you? Did he interview settled people for the job?
If so and there are records and evidence it may worth trying to pursue this. If not I think it will be extremely difficult.

[Sadi Nor]

Job was properly advertised. I gave interview on Zoom. All professional recruitment process was adapted. My wife was writing my answer in next door and my sponsor is agreed that answers were correct.
One question about 'did you apply for another jobs in the UK?'. This question was not asked. This is fabricated question and answer on refusal letter.
Can audio recording be requested to SARU?

[lolo2]

I don't think this refusal has something to do with the recruitment process but with the answers given by the applicant during the interview.

I'm not a plumber either, but the UKVI officer explained in the letter where the flaws are. For example, they could have been in a better place by specifying that a pressure relief valve is the particular device that relieves pressure from a boiler. Plastic pipes can be connected using glue but also there are plastic fittings that don't require glue: connectors, couplings etc.

They expect that the applicant will provide as much detail as possible during these interviews. I don't know what you'd expect from an AR. The additional question that apparently was not asked during the interview is somehow irrelevant in the overall context and wouldn't have any bearing in a change of the decision imo.

[Sadi Nor]

Technical questions were ok. For example.
he said he will use solvent glue to connect plastic pipe. This answer is correct according to water supply regulations and also other questions according to gas safe regulations. questions about pressure was answered but did not say about any specific devices because pressure related devices are different. Incorrect and some answers were presented in short form.
It was requested 3 times to answer in short form during interview.