Post
by RFA » Thu Jul 03, 2025 11:02 pm
Thank you.
The spouse has now received the visa. However, we are facing an issue with accessing the eVisa.
When logging into the UKVI website using the BRP number (which expired on 31 December 2024 like others), the eVisa appears correctly.
However, when attempting to log in using passport details, although login is granted, the account does not display the eVisa.
Instead, it shows the original visa application and prompts to check the email for visa confirmation and next steps.
I have checked the email and, aside from confirming the visa approval, there are no specific instructions or details regarding next steps.
I also tried adding the passport to the UKVI account associated with the BRP login, but the system indicates that the passport is already recorded with the Home Office and therefore cannot be uploaded again.
It appears that two separate UKVI accounts were inadvertently created; one based on the BRP and the other on the passport. As a result, the BRP linked account shows the eVisa, but does not allow integration of passport details.
This creates a complication, as the eVisa is not currently connected to the passport.