Good character help please

[Crystalstar]

Hi, i am applying for my mums’s citizen naturalisation on her behalf. She has held her permanent residence for over 15 years, now finally decided to apply for citizenship. Unfortunately she was involved in an incident in a store for shoplifting about 14 years ago, which was totally out of her character. No police called, and she paid the fine as soon as a letter from the recovery company was received. I am wondering if I need to disclose this in the application? I have checked the other posts advising to ignore it, just want to make sure of it? Any help would be greatly appreciated , Crystal

[contorted_svy]

You can disclose it to be safe. it's been a long time and she hasn't reoffended so unlikely it will negatively affect the application. Just explain her character is now different and she deeply regrets it, and maybe mention any volunteering or similar she has done.