delay ? or missing?

[Pal80]

NCS or Postal : Through immigration solicitor / advisor
Date of submission or posting : 03/03/2010
Date recieved by HO: pending ( as per port office it is 05 /03/2010
CRITERIA: 5 yrs EEA Spouse + 15 months PR
Date of debit of Card : pending
Date receipt of acknowledgement : pending
Date of receipt of approval : pending
Date of citizenship Ceremony : pending

Date of passport application : Pending
Method used : Pending
Date for passport Interview: Pending
Date of Receipt of Passport: Pending

My application was sent on 03 March and received on 05 March as per post office tracking. but yet nothing heard from home office.
from all posts, usually they debit the money 5 - 7 days after they receive it. any advice?
thanks