All was ok and so we headed up to the first floor to make the payment. Again, waited in a queue for about 15 minutes. In my head at this point I am thinking, 'wow, this is not looking too bad.' That was until I turned to see the sea of people who were still waiting to be seen!! The entire floor was filled and noone seemed to be moving.
We got to the waiting area at about 3.30pm, and were only seen at 6.20pm. We left the building at about 7.15pm (even though we were given the option of leaving our applications with them to process the next morning - needless to say, that was not an option for us!) They did say they were running 3.5 hrs behind schedule, so I am guessing we may have just been unlucky, and ended up with an appointment on one of the worst days.
In the end we ended up with a very pleasant young man (even though he didnt smile much). He asked us to pick a couple of documents from our 'big pile' for him to use. Clickity-click, and we were told all was ok and to go back downstairs to wait for the passport.
So it was a very, very, very long day but we got the result we wanted in the end - I got my ILR!!
I have to say a big thank you to everyone who has shared their experiences, and who has given advice on this board. It has worked for me each time I have had to put in an application.
