Just wanted to share my experience with Lloyds Tsb.
* Negative: I ordered the missing statements by calling up the call centre only to be told that they can only process new statements in 10 business days. I have still not received the statements after 15 business days.
* Positive: I took print outs of all the statements online. In my case I used current account statement for showing the salary, Savings account statement for maintenance funds and Business Bank account statements as supporting evidence of income.
I took the print outs to the local Lloyds Tsb branch in Reading and got them stamped and signed. I was surprised to see that the people at the bank were really helpful and I got the statements 'date stamped' and 'sign stamped'.
Typically they used two stamps, one with the lloyds logo and date. The other stamp said 'I certify that this is a true copy' the person signed within this stamp, provided her name, contact number and online statement number in the space provided, on each page. I am happy to have submitted online print outs rather than original statements.
Hope this might help other Lloyds customers applying for extensions.

BR
SNC