Post
by zheni » Tue Apr 03, 2012 9:02 pm
The maximum time that UKBA can take to issue a card should be issued not be longer than 6 months.
With regards to the appointments myself and my sister have been trying to book appointments as well for PR but have been unable to do so. It is basically impossible, we have stayed online and checked even during the night, we have phoned them-nothing! There are no appointments for the EEA/BR applications but there are plenty for the visa route applications.
My sister had no trouble booking an appointment 2 years ago, everything was fine then but something has been very wrong with the system in the past few months.
I read somewhere else that they have only one person processing all the BR/EEA applications at Croydon and this is slowing the whole process but that was the case 2 years ago as well. It just does not add up, I think appointments are not being released at all, we called one morning at exactly 9am-they said fully booked, how can it be?! Seriously!
I've come to the conclusion that UKBA is offering a sham service-they only advertise it but there isn't any service.
To keep trying online is kind of pointless (in my opinion). Maybe you could call them and explain the situation and see if they can speed up your application being processed, I know they cannot prioritise applications but at least perhaps speak to them.
Good luck!